Capacity 4+
Support Automation Platform
Capacity
Designed for iPad
-
- Free
Screenshots
Description
Capacity helps businesses automate support and work processes using powerful AI and Knowledgebase software. Our Concierge chatbot uses your Knowledge Base to provide answers to employee and customer questions. Decrease the number of requests and tickets, while increasing your ability to respond quickly and effectively. The mobile app will give you the ability to:
• Interact with the Concierge on mobile
• Browse your Knowledge Base
• Manage your Helpdesk tickets
What’s New
Version 1.5.1
v1.5.1 Update:
- Fixed minor display issue
Ratings and Reviews
Able to respond on the road
Sometimes a team member reaches out for help while I’m away from my computer. This app makes it super easy for me to be able to respond back to my coworkers or customers when needed, and it’s also really easy for me to find information in our knowledge base. I love that I can easily switch between tickets and asking my questions. I’m also excited for more enhancements coming!
Invaluable Asset to Our Team
Capacity Helpdesk is a game changer for organizations looking to streamline their support operations. With it’s user - friendly interface, robust feature, seamless integrations, and focus on collaboration, this app has become an invaluable asset to our team. I highly recommend Capacity Helpdesk to any business seeking to enhance their support capabilities and deliver exceptional customer service!
Great Intranet replacement
I’ve really enjoy using this app! I can ask any of my work related questions and the bot seems to do a good job of navigating. This is 10x better than using a typical employee intranet. Please add the ability to see my Helpdesk tickets in here next!
App Privacy
The developer, Capacity, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Ai Software, LLC
- Size
- 18.9 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.4 or later.
- iPad
- Requires iPadOS 13.4 or later.
- iPod touch
- Requires iOS 13.4 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2017 Capacity
- Price
- Free