Thank you so much for your feedback and for letting us know about your experience. You were absolutely right — the older version of our mobile app didn’t yet support time entry for part-time employees. We had asked your HR teams to have part-time employees enter hours on the website at that time, and it sounds like that message may not have reached you. We apologize for the frustration this caused.The good news is that our new Phone App 2.0 now fully supports part-time time entry and includes many improvements. If you’re open to it, we would really appreciate it if you could try the updated version and consider revising your review. Thank you for helping us make CarbonHRM better!

Thank you for your 5-star review. We're glad to hear the app is working well for you and that you find it simple and effective. Your support means a lot to our team!

Thank you for your feedback, and we sincerely apologize for the frustration caused by the early version of our app. The time-entry issues you described were real, and we addressed them shortly after receiving user feedback. We understand how disruptive that experience must have been, and we truly appreciate you bringing it to our attention.Our new Phone App 2.0 includes significant improvements in reliability and ease of use, especially when entering and editing hours. We’d be grateful if you would try the updated version and consider revising your review. Thank you again for helping us make the app better.

Thank you for taking the time to leave a review. We’re sorry that your first experience with our early app version fell short. We know how frustrating that can be, and we sincerely appreciate your honesty.We’ve since released Phone App 2.0 with significant enhancements across the entire app. If you’re open to it, we’d be grateful if you tried the latest version and considered updating your review. Your feedback truly helps us improve.