Cartlow 4+

I would like to thank cartlow for the amazing customer service and their great support. The prices are very good compared to the market and the delivery is very fast. I have a long story with cartlow, which proves at the very end their professionalism. I purchased a used laptop and was delivered on time and then the laptop was a bit slow, so I called them and changed it to another refurbished one which it was much better and they even given a discount on the price. When I received the laptop the configuration was different than the one in the description. I called them and they responded very fast and apologized for the mistake and collected to add the missing 8GB from the ram memory. After 8 months the laptop had a technical problem as I couldn’t switch it on, when I called them I was surprised by how fast they reacted and the laptop was collected, repaired and sent back within 3 days. Thank you very much cartlow for your supreme service.

Hello Bassem, we are pleased that you enjoyed the app, and happy to hear that you are satisfied with our service. Thanks for letting us know.

Loved the offers they have on big range of items. I have ordered couple of items, so far perfect.

Hi, we are pleased that you enjoyed the app, and happy to hear that you are satisfied with our service. Thanks for letting us know.

while I applaud cartlow for the service, what we need is the actual pic and not a stock image. Descriptors are great but it’s really down to how one perceives the condition of the item. And I’m certainly not buying anything second hand with stock image! So please put actual pics with condition. This will make it easier to associate actual vs what you write. Secondly, pricing on tech like phones and computers are at best 15% premium. Needs real life revision as there are other services that offer cheaper for used. Lastly, collection service is poor. Scheduled and no one ever picked up.

Lastly, trolling through the replies would be great to see proper responses rather than a common bit reply to other peoples reviews. Overall, until their pics, pricing and customer service improves, look elsewhere

Dear valuable customer. Your applaud means a lot to Cartlow team and it is a push for us to keep the amazing work. Your suggestions are well noted and conveyed to the addressed team. We want to assure you that Cartlow after sales, one year warranty, and 10-day free return policy are advantages you won’t find in a lower-cost alternative. Let’s work together to make sure you get a quality product that best meets your needs. Also, we would like to stress that errors do happen and it is not the normal with Cartlow. And we try to take serious measures when dealing with customer satisfaction. Please email us at hello@cartlow.com or reach us at our social media platforms. And we will receive your complaints on high priority basis. We are keen to make your experience shopping with Cartlow an extraordinary experience. Thanks for choosing Cartlow.