Cartus 4+

One of the most frustrating app to use, if you have more than 20 receipts it turn into hours long process watching a « please wait » spinner for minute at a time, irresponsible drop down menu and no way to save preset for let’s say food item so every time you have to select more than 5 drop-downs that could easily be save as a « type of expense item » that you know you would reuse all the time.

In 2022 having such a bad app for a company like Cartus that make so much $$$$ with most if not all fortune 50 company is a total shame.

Should be a helpful APP but sub par nuances ruin the benefit for people on the go. First, it’s the only APP on my phone that does not at least ‘remember’ your user ID. 100% if the time you have to enter the ID and the password. Secondly, if your 90 password limit has expired and you want to change your password on your phone the user name entry box is greyed out and it won’t let you enter it. You can enter the old and new password and even enter the confirmation of the new password but not the user name. This translated into ‘go sit at your PC. APPs are supposed to be convenient not at PIA. Suggest you benchmark Concur as a start!!!!

Inability to attach pdf files meant 5 screen shots for a single receipt, which, of course, caused the whole expense report to be rejected. Freezes frequently. Many times it won’t let me log in from the app even when I can from the computer. Won’t let me add files to submitted report (can from computer).