Manage your money anytime, anywhere – from your mobile device. With Centra Mobile you can conveniently and securely:
· Check your account balances
· View recent transactions
· Transfer money between your accounts
· Pay your bills
· Find ATMS and Centra locations
Is Centra Mobile secure? Yes
· Every interaction requires authentication
· No personal or financial information is stored on your phone
Bug fix for Bill Payment connectivity and display problems.
Ratings and Reviews
Not user friendly or intuitive
First let’s look at the feel: Even after the update the app looks dated and old. The welcome screen is generic.
Second: The log in process is clumsy. You don’t have the option to create a user name or use the touch feature for iPhone users. The system also locks you out quickly if you happen to mistype a password more than two times and you have no way to unlock it unless you call the branch. This is a problem If it’s 2am or you travel internationally. The system is always down as well or problems. The mobile deposit feature is nice, when it works properly. This is great bank, but I can’t understand why they don’t spend some money on updating this app and truly making it customer friendly. This is one of the main reasons why I haven’t left Park Community Bank. I like they’re online banking features and the mobile banking.
Horrible App & Customer Support
This app is full of bugs and the credo union’s customer service isn’t much help with app-related problems. At first the app only listed one of my accounts. It also wouldn’t let me digitally deposit a check into that account. I called customer service and they linked all of my accounts and told me to try another account. I tried it again with another account and got the same error message. It said that I couldn’t deposit the check until after the expiration date of the check. I called customer service again and after spending 10 minutes on hold, I was told that the problem couldn’t be resolved. Given the lack of functionality in the app, I highly doubt that I will ever use this app again, and would not recommend it to anybody. This app operates like an early beta version, at best.
I love you Centra, but this app has gotten about 50 percent less usable after the recent update. It's slow, won't let me use touch or face ID to log in, doesn't display properly on the iPhone X, and just seems like a bad translation of using the regular website. I depend on this app so I hope it will become more usable in future updates...but having such an unusable app in 2018 is almost reason enough to take my banking business elsewhere.
- Centra Credit Union
- 12.2 MB
Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 2017 Fiserv, Inc. or its affiliates and licensors.
With Family Sharing set up, up to six family members can use this app.