Centra Mobile 4+

Bill Pay makes my life so much easier! I set up payments as soon as I get my bills and never have to worry again! Saves time from remembering passwords for all the individual websites. Absolutely love it!!

Thank you for the five-star review! We're happy to hear you enjoy using BillPay!

I was looking forward to the new update/app coming out. The old one was great, but I knew the layout could definitely look a lot better. I love the layout of the new app so much more, but now, I can hardly ever get the app to properly work for me. I have to close the app a great amount of times before I can even get it to let me view my account balances and transactions without the app freezing up on me. Sometimes it won't work no matter how many times I restart the app, and I end up having to just give up and try to check the app again later. It makes me login more than once even after I ask the app to remember my login/keep me logged in. I love the new set up and this app could be great! I also understand it's new and there's gonna be a lot of bugs. But I never had problems with transfers, checking my account balances, logging in, or anything in the old app. I don't like that I can't even simply check my account balance anymore over half the time. I hope this gets fixed soon.

I'm sorry to hear you're having issues with Centra Mobile. Please make sure your iOS is up-to-date. We're also aware of an issue with the snapshot feature on some devices. If you're using snapshot, please try disabling the feature in Settings>Snapshot. If the issues persists, please give us a call at 800-232-3642 so we can look into this for you.

So far Centra has locked me out of any transactions whatsoever with error codes and security emails, how is the ACTUAL CFCU MEMBER supposed to use your services when I am not allowed 🚫 to use my own account bank card or even make a payment within the App??? And, why is the Centra App not listed within my Settings to control, this is a security and privacy concern if there is no way to access the App in Settings?!! Ever since my credit union was bought out I have zero access to my account with the debit card they sent me, I tried to link a separate major bank where I have funds to transfer and I cannot access this account thru Centra Mobile after “successfully” linking the accounts to try to pay my loan installment payment, I even received an email confirmation for Online Bill Pay and no email confirming my shared bank account, I didn’t ask for Online Bill Pay but where is my other bank account?!! I have almost always been a Credit Union member ~ Centra Credit Union, no thanks!

I'm sorry to hear you're experiencing issues with Centra Mobile. To manage the app access settings in your device's settings, search the 'Settings' app for 'Centra Mobile.' For assistance with your debit card, payments, and account linking, please give us a call at 800-232-3642 or visit Centra.org and click the chat icon.