Now you’re cookin’ with the Char-Broil SmartChef® Smoker App. Spend time with your family and friends while your Char-Broil WiFi-enabled SmartChef Smoker is controlled directly from your iPhone.
SmartChef technology utilizes the Cloud to wirelessly exchange information between your SmartChef Smoker and your iPhone, allowing you to monitor and control your smoker in real time from anywhere with a data connection. SmartChef technology makes it easier than ever to create perfectly cooked meals in your smoker.
The Char-Broil SmartChef Smoker app lets you pick the level of interaction you have with your connected smoker. Discover new recipes with The SmartChef Smoker app’s guided recipe sytem which will guide your meal every step of the way. Already know what you want to make? Use the manual cook mode to set your cook times and temps, and still benefit from real time notifications. Either way you choose to cook, you get perfect results every time.
Now you’re cookin’!
Bug fixes and performance improvements.
Ratings and Reviews
Doesn’t have basic info
I’ve only had the smoker for a few days, but I’ve been smoking and bbq’ing for many years. I have a much bigger smoker and only bought this for convenience after my last electric smoker died. It seems to be overly complex and doesn’t have basic info. For example, what’s the temp of the smoker? I know what it’s set to be, but if I wanted to cook in an oven I would. Why can’t I bypass the preheat stage? Reason I ask is if you want to start another cook 5-10 min after you completed the last cook, you have to go through the whole 50 min preheat again. I understand trying to make it idiot proof, but it also needs some simplicity and flexibility. So far it seems to cook ok, but it’s more complex than it needs to be.
Faulty app and customer service wasn’t helpful
If I could give this app 0 stars I would.
Tried to smoke some ribs for my dad for Father’s Day with this smoker. Downloaded the app and followed the instructions to connect it to WiFi. The smoker appeared connected but the app wouldn’t do anything and stayed on the Setup Appliance/Help page. The Dado button stayed lit (without blinking) so the smoker appeared to be working fine but the app was not.
I read the entire manual, rebooted the smoker, rebooted our router, deleted and reinstalled the app, refreshed the pages, watched instructional videos. No luck. So, I contacted customer service via chat since email takes 4 business days and when I called their support number it said they were closed. Luckily the chat support (which isn’t available on mobile, only desktop) is available 24/7. Talked to someone from their support team who informed me that they were having problems with the Dado network and there was nothing they could do. He also said that there is no way to use the smoker without the app.
What a waste of time! Do NOT buy this smoker. I consider myself someone who knows a fair amount about technology and typically do not have problems with things like this. This app and smoker (plus their website) were the most frustrating user experience I have ever dealt with. Char-Broil successfully ruined my Father’s Day plans for my dad. Thanks a lot.
App makes smoker almost useless
This version of the app, which replaced Smoker 15, brought serious flaws that have made the smoker unreliable. The old version was limited and not very intuitive. This version is mostly the same limited, unintuitive design with the added bonus of making the smoker frequently fail to fully cook/smoke food as programmed.
Food frequently gets within 15-20 degrees of cooked when the smoker stops heating causing the food to cool before finished. Nothing corrects this problem: reprogramming, restarting, etc. when it’s done functioning properly it quits heating. What makes it more difficult to identify when it’s decided to randomly stop is the app continues showing cool temp and setting correctly - only food temp starts dropping.
The smoker functioned fine until the old app was replaced with this app. Now, I have a garbage app and useless smoker.
With Family Sharing set up, up to six family members can use this app.