Masterbuilt Classic 4+

If you wanna raise your blood pressure

I have had the smoker for several years and have fought with it from the day my children gifted it to me. It’s the only reason I don’t throw it in the dump. Just when you think the thing may have all the bugs worked Nope!! . I haven’t used it in probably seven or eight months.
Well today seems like now I have to login every time I go to use the app. Then it will not connect to Bluetooth. It’s the only way I can get it to work. The digital panel, which you can barely read unless you’re in the dark, never worked properly from day one. So the Bluetooth app when it decides to work, which is about 20% of the time would not work at all I’ve uninstalled reinstalled. cannot connect. The Wi-Fi is working. The Bluetooth is working. I spent 45 minutes in 102 trying to get this stupid thing to work and I am done! Customer Service is exactly like the app nonfunctional and pretty much worthless. Try getting a hold of a real person is basically not gonna happen! a
I can only imagine why. Im sure they are tired of being fussed at. Well, today was the last time. It has now taken a ride to the local dump. Which is where it belongs.

Developer Response ,

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customersupport@masterbuilt.com? We'll get you up and running.

Bluetooth will not pair to iPhone or iPad

This is my 3rd or 4th Masterbuilt Smoker and I paid extra for the Bluetooth connectivity. It took me over 30 minutes to get my iPad to connect the first time despite following the instructions. Trying on my iPhone as well. Deleting and re-installing the app, and it finally connected and worked on my first cook. Now is a week later and it will not connect regardless of what i try. It will not let me connect to the pre-connected device, and will not connect when i try to “Pair Again” as the app suggests. It is frustrating to pay extra for iphone and iPad connectivity, but it does not work. I have never had such a difficult time getting Bluetooth to Pair to something. The response from Masterbuilt is a link to troubleshoot. Why didn’t I think of that????? Duh!!!

While I am here, the display is so bad you can’t see it in the daylight.

Developer Response ,

Thank you for your feedback. We are sorry to hear you are having connection issues. Please use the link below for troubleshooting instructions.
https://www.masterbuilt.com/pages/app-device-requirements

Easy to navigate

I was contemplating on buying a Traeger grill since I’ve used Traeger over the years but it wasn’t great for grilling at high temps. I’ve also been thinking of buying the new masterbuilt gravity series grill as it looks to be more versatile. What was holding me back from going with masterbuilt was the overall technology that Traeger offers. I decided to take a look today to see how the app layout is and to my relief it actually has some nice features and is easy to navigate. It has overall helped my decision in going with the new masterbuilt gravity series grill. I’m looking for to being a masterbuilt cook moving forward. I hope this helps those who are questioning the transition.