Masterbuilt 4+

This could be great, but is buggy

The App is similar to the gravity charcoal grills, with a little bit of effort the App and the grill could be awesome. Instead the App drops connection to the grill constantly. The alarms aren’t loud enough. The app has all the bells and whistles though but I have to manually reconnect to the grill every time my screen shuts off. The concept of the master built grill is phenomenal too, but they use cheap materials so many of us spend hundreds of dollars upgrading the grill to what it should be. Then it’s truly phenomenal.

Developer Response ,

Thank you for taking the time to leave some feedback, we are working hard to make the app a better experience. Check back for future updates and if you need anything additional reach out to customersupport@masterbuilt.com

App Connectivity is Horrible

I have a gravity series 800, I love the grill. I hate this app. The app is much more bare-bones than competitors, whereas certain competitors will give the ability to load recipes so that you can have automatic temperature changes at given schedule times.
The main issue I have, though is the connectivity - or lack there of. This grill is Wi-Fi and Bluetooth enabled, but the app seems to only connect over Wi-Fi. I can connect via some of my developer apps with the Bluetooth, and it seems quick and painless. For Wi-Fi, though, it only ever works for each instance I turn on the grill and go through to set it up as a new grill. It seems to lose connectivity as the grill is on. I have to constantly refresh and go in or out of, the grill screen several times. When I set a temp or a target temp, I also have to set it three or four times in the app before it finally sticks. As of the writing of this review, I am on the latest version. How the heck has it been five months since there’s been an update, when there are massive connection issues?

Love 800 gravity

I originally I got the smaller 560 and chose to change to the 800 initially having difficulties more with our Wi-Fi. After the initial getting used to a different way of cooking it is by far the best steaks in the world once you do a slow smoke. Fish has been superb. So glad I did not get pellet grill. Significantly better taste using any combination of charcoal and wood. Typically I’m using 50% charcoal and 50% different types of wood. I love that I can set the temperature, go inside and not be in the hot summer Florida weather, can watch television and still change the temperature of the grill and get readings on all thermometers. The thermometers are accurate and excellent. In addition, I have also purchased other stainless steel products that are compatible and work with the grill.

Developer Response ,

Thank you so much for the smoking review, we hope the experience continues to get even better as we release new versions.