My phone has been having trouble and the battery goes out pretty quickly. Being a tourist in Japan, I want to take pictures of everything so it sucked that I couldn’t cause of my battery. When I found out about this it completely changed the mood of the entire trip. I did not have to worry about my phone turning off! I don’t think there was a day I didn’t use one in this trip. Best invention ever!

I’ve been using this app to use charging spots for the past week, and although it has been pretty cheap and helpful, I’ve found faulty chargers twice now, where I’ve had to either contact customer support to refund or return within the two minute window. The customer support employee I talked to the first time did not seem overly concerned with the broken charger and had me return it to a docking station, without flagging it or reporting it (to my knowledge). Please add an easy “report as broken” option to the app so that these will no longer show as options that are available to rent.

Great service available in many locations and it’s super easy to use

Got a charger at DisneySea. The map of where to return it using both Apple Maps and Google maps sent me to the wrong spot. Finally got a cast member to direct me. The device was hidden next to a bathroom but inside the doors hidden around a corner with absolutely not signage outside. Got charged an extra hour despite trying to return the device for over ten minutes. I reported in the app with no response so one star service. Not only that but the charger barely got my device to 50% with nearly an hour of charging. 👎👎