View accounts at a glance, make person to person payments, easily replace new debit / credit card info, navigate seamlessly across all devices, and budget better with helpful financial management tools
PAYMENTS, TRANSFERS, DEPOSITS
Person to Person Payments
Debit Card Travel Notifications
Control Debit Card (On/Off)
Secure Access Code
Link External Accounts
Personal Financial Management
Member Activity Center
Transaction Inquiry Assistance
Enhancements and minor bug fixes
Ratings and ReviewsSee All
Read this first
I’m not giving five stars, I want to give negative a million but this bank is a scam and they don’t put 1 Star review up. I signed up for a spend $10 with 10 transactions and they would give you $100 back. The card stopped working by the 6th transaction. I checked every time I was going to use it that it had money on it and I did! This last time I went to use the card and it declined. I called and they said that I would have to call back in the more because the "card experts" are gone for the day. I called back the next morning at the time they said they would be open and they said they were closed. I called a few minutes later and they said it was an ongoing issue and they were fixing it. I called two days later and they said that I would have to go to the bank. So I went to the bank and they said that I would have to call. So I called right there is the parking lot and they said that this is an ongoing issue and they are working on it. I tried for months to get this fixed and at the same time they were charging me declining fees, I had fraud, and they charged me for not using the account! This last lady didn't care and told me if i wanted it fixed then all I had to do was pay the fees! THEY ARE CON ARTISTS! DO. NOT. GO. TO. ANY. OF. THEIR. BANKS!
The app is ok. I can do what I need to with it. About Chartway, I’ve been with this credit union for almost 25 years and as long as it exists, I will do my banking here. When you shop & bill pay online, eventually a scammer is going to get ahold of your card info. Chartway’s fraud division has caught several bogus charges over the years. The people are friendly and helped every step of the way. If you have the opportunity to switch to Chartway, do it, I think you’ll be much more pleased than with the huge, anonymous banks.
App is junk
You changed it so now when I try to pay a bill it only comes up in smaller window in the middle. I wear tri-focals, how is that helping? Your “log out” on the bill pay page doesn’t log you out of the app, only the bill pay section! That’s retarded...and NOT intuitive like most of the other functions on this app, they are not intuitive, especially when you have a problem, it’s hard to find and verify the status of bills paid etc. And while I’m at it, why are all the drop down buttons so tiny? If I’m clicking the drop down I obviously want one of the functions in there so why are saving all the screen real estate? I use the app to bay bills from my iPad about 90% of the time, it would be nice if I could customize it to put bill pay at the top. And it would be nice to explain to your customers why you use third party apps and websites for all this, again it’s not intuitive, it should be so easy an 80 year old grandma can use it.
- Chartway Federal Credit Union
- 31 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- © Chartway Federal Credit Union
With Family Sharing set up, up to six family members can use this app.