Langley Mobile Banking 4+

Ok, I have had the app for some time now to pay a car note and credit card. You can link your bank account to it if you don’t actually bank with them to bypass the credit card payment fee. This is a nice feature but you will need to know your way around these types of banking apps. The reason I said could be a little more user friendly is when I open the app I would like to just tap on the card or car note to go right into bill payment. Instead I need to access the menu, tap on loans, etc just to pay the monthly bill. It’s a minor inconvenience and if not done right might as well start over. Maybe I’m just getting a little old (47). I have to say this is a good company and enjoy how polite there employees are.

Whatever they’ve done to this app with the new update will literally not let me login. There must be a lot of issues because wait times for a representative is 30 minutes plus. Such a long wait for this update to roll out to this? Wow, just wow.

Update: from 1 to 5 stars. Originally, the new update had me all messed up. It would not take my information to allow me to update my password. Finally after waiting a while, I was able to change my password. After already changing it once already. The roll out did not go smoothly but the new design is a welcome change.

Online banking app is not user friendly. Very difficult to see transaction. Getting better at viewing my account. This app is just different from what I am use to. I get frustrated with trying to log into my account because it ask security questions that you never had. It will be two questions and only one that you have actually chosen. This makes it difficult to login to your account and it’s very unfair to a customer.