Chatbooks Family Photo Albums 4+

Loved it until it stopped working

Chatbooks has been amazing for the past two years that I have been using the app. I love each and every book that I have been able to create using Chatbooks, and have loved my subscription books that I linked to my Instagram account. I was very excited about the new update and being able to use the new Roxy Technology to automatically build my albums from my camera roll. I couldn't get the update to work though. None of the messages I was sending to customer service through the app or being answered either. I finally love chatted with someone on their website to try to solve the problem, and discovered that I need to have the latest iOS update to make it work. I have been avoiding iOS updates due to the battery problems they cause. When I went to update my Chatbooks app, the details state that only iOS 10 is required, so I thought it would be fine. I'm pretty bummed that it won't work unless I update to the latest iOS. I'm trying to decide right now if it's worth it or not. I love Chatbooks, but I might need to find another option now. 😭 Once I was able to connect with Chatbooks customer service, they were extremely helpful. ** Chatbooks should update their information to note that the latest iOS update as necessary to make the app work properly. **

Developer Response ,

Thank you so much for this feedback - we will make sure it states that iOS updates that are needed for this new feature. I hope when you update that you can take advantage of the new features offered. :)

Made my grandma cry

I decided to try out Chatbooks after hearing that they now can import from Tinybeans. Tinybeans has limitations with their photo books, specifically their caption lengths. I love that Chatbooks allows the whole caption to be there. The only issue is that the photos are imported as squares and aren’t always cropped how I would want them. But since the photos are still on my camera roll, I can just replace the image with the original.
Tinybeans has been great for getting pictures out to my family and friends. However, my grandma is not tech savvy and email frustrates her. She has a friend that is good with facebook, but I don’t post much there. She has been asking for us to send her more photos, but with an infant, who has time for that? I like that you can have a subscription with manual input. Chatbooks keeps tracks of which photos on your camera roll are new and makes it really easy to add these to your subscription photo book. This way I know when I fill a book and don’t need to edit since I already picked which photos to include. My grandma just got her first set of books and she loves them. Now she will keep getting pictures, without the frustration of technology, and I don’t need to put much effort in to send them.