Chelsea Piers Fitness App 4+

The “Notify Me” option doesn’t work for me. I would expect that turning this on would start notifying me at the time when the class is open for registration. Instead it sends false notifications. For example, I turned on this feature for a class I wanted to take 3 days in advance and it would send me a notification now that the class is open for registration now which is false because you can only register for
a class 25 hours in advance. Very frustrating especially when it’s so competitive booking a class and I’m paying a lot of money to miss registering for the class I want because this feature doesn’t work right. Please get this feature to work!

Mostly better class and event browsing and scheduling, but a few fairly significant issues:

1. Notifications consistently ping me in batches of 3 for the same class. And they send right after booking when you book a day in advance (which is always). Had to turn them off because they’re useless.

2. Adding to calendar works great, but the app requests full calendar write *and read* access, which makes no sense. You have to reject access, then go into privacy settings on iOS and select add-only privileges for the app, and then it works.

3. It absolutely needs Apple Wallet support—notifications need to be off because of (1), and always-on location sharing should not be required for this app; using Apple Wallet passes can give location based prompting for the check-in pass on both the phone and an Apple Watch, without requiring notifications or location access to the app.

The CP app is horrible! The add to calendar feature doesn’t work at all. I’ve clicked on it serveral times, I’ll get a prompt saying the class has been added to my calendar and nothing. I have several calendars so the fact that it doesn’t even give me an option to add it to a specific cal (Apple vs Google), is how I know it’s not working. I also check just to make sure, but no go.

The notify feature doesn’t work properly either. I don’t get a notification to remind me to sign up for a class. I’ll also sign up for a class tomorrow (as an example) and I will get more than 5 notifications reminding me that my class starts in an hour, although it’s not until the next day.

Considering members are paying a lot of money, it would be great if the app would work properly with such basic features.