Tend Dental 12+

The folks at Tend have yet again made the whole experience of going to the dentist a seamless and even enjoyable experience. I love how easy it is to reschedule appointments without having to call anyone. Can’t believe it took the dental industry this long to level up to this point but I’m so glad it finally did!

On the day of my appointment I got a horrible stomach bug and was basically incapacitated throwing up constantly. I realized literally at the time of my appointment that I had missed it (again because I was throwing up I didn’t have much else on my mind and I have a huge vomiting phobia) and contacted them to explain the situation. They had no sympathy and charged me $250 for missing the appointment. I get that this is their policy but seriously? Apparently no exceptions can be made so make sure nothing that’s completely out of your control happens to make you miss your appointment. You get into a car accident on your way over? I guess you’ll be paying an extra $250 for your missed appointment on top of everything else.

Tend itself is an amazing dental service. But the scheduling is buggy. When I try to reschedule an appt it connects to my local Tend, but whether it’s on the app or website the connection fails and I’m forced to call. I’ve tried on multiple WiFi’s and it just spins. So other than that 100% would recommend. No judgement, not paid by the service but salary so there is not any overselling, super friendly staff and the perks to make you feel as comfortable as possible.