I have been a client of the Solidcore Community for 2 1/2 years. My daughters encouraged me to attend with them during the first outbreak of Covid. I had been a very active person in the “exercise” community. Admittedly, I am 65 and have been working out for about 45 years. I have done ballet in college along with an Aerobics class for credit. My college required physical education. I then took and taught aerobics. Moved on to “ Step Aerobics”. I studied for my Masters in Health Education and my presentation to the Ob/Gyn program was focused on “safe exercise for the pregnant woman”. My degree is in Nursing. As you can see, I have exercised for the greater part of my life. I turned to Yoga, “ hot yoga “ and fell in love. With the pandemic of Covid, the world “closed”. Something at the age of 63, I had never experienced. As a nurse, I had never experienced such a crisis in health care. My daughters, twins, my second pregnancy, turned me on to Solidcore. I think of my first classes at the East Liberty location with Matthew, Denise, Allison, and Cameron - I smile. I’ll never forget when Allison said, “when the song ends, let go!” We had so much fun! I love Solidcore and it’s philosophy. At this point, all 3 of my daughters are clients of Solidcore. We very frequently go together! Just a note to say, “Thank you!”

Please spend money on a proper website. This website is impossible to use! I downloaded the app because I thought maybe it will resolve my problem. But NO, still the same. My bank card suddenly disappeared from my account and both website & app suggested to update it. I tried it at least 10 times already. From my phone using browser, using the app. From my laptop too. The button update simply doesn’t work. I fill out my info (checked many time it’s all right) and nothing happens. What is worse is that I go to the Account and link my card there manually. Click save, looks like it was saved. I go back to booking a class and it again shows the same not working window that requires me to update my card!! I’m just a client and all I want is to book a class. How many customers are supposed to write this to you??? Please hire a professional web designer! I took a look on reviews and there are many people struggling! It’s such a shame for big studios like yours to have a website & app that were done on a knee by a first grader!

This is one of the glitchiest, most poorly made apps I think I’ve ever used. Every tab there’s another glitch. My account tab never shows my active packages so I never know how many classes I have left. (Yes, I can do basic math it’s just annoying to keep track of when I’m actively booking). Sometimes the app just stays stuck on the black solidcore page and never loads. It’s always “unable to show class count” when I add filters. Then “unable to show classes” when I do finally get to the calendar. The website isn’t much better. As someone who spends hundreds of dollars at solidcore per month (and no many others who do as well) the least they could give us is a platform to easily book classes.

I’m missing some of the features of the old app. 1. Old app would automatically add to calendar when booking, this one I have to manually add each class and ended up missing a class even with the reminder email (also my job to remember) because it wasn’t in my calendar. 2. I like that it shows how many classes are left on your pack but for when I’m booking on my billing date it doesn’t show which membership month I’m pulling from and I’d like that option to choose which month depending on scheduling. 3. I wish there was still an easy tab for current and past classes at the bottom of the app vs going to home page and seeing all classes and then seeing past classes, just an extra step.Solidcore the workout is top notch just needs a little better of an app. I miss the old design too the font and more circular / round aspects was visually appealing imo.