One Medical 12+

The modern doctor's office

One Medical Group, Inc.

    • Free

iPhone Screenshots


One Medical is reimagining the doctor’s office. Our app makes it easy to get primary care for your body and mind right from your phone. Need to schedule an appointment with your doctor? Request a prescription renewal? Get answers to a medical question in the middle of the night? With One Medical, your doctor’s office is at your fingertips, 24/7.

Here’s some of what you can do in our app:

• Schedule an in-office or remote visit in a state where we have offices
• Get 24/7 on-demand care nationwide with Treat Me Now and Urgent Video Chat at no extra cost
• Receive reminders for upcoming visits and service recommendations
• Send and receive secure messages with a provider
• Request prescription refills and renewals
• Access your health records and care plans
• Sync your data with Apple Health
• Manage bills, copays, and insurance
• Find offices close to where you live, work, and travel

Only One Medical members can access the app. Download the app and join One Medical today.

About One Medical

We’re a membership-based primary care practice designed around your needs and your life. We accept most major health insurance plans, including Medicare. Our providers take the time to get to know you and work with you on your health goals, so you feel seen, heard, and cared for. We have primary care offices in many U.S. cities and offer 24/7 on-demand virtual care, so exceptional care is always within reach — from preventive care and mental health to illnesses and injuries.

All One Medical patients enjoy:

• Compassionate providers who take time to listen
• Appointments that start on time
• Drop-in lab services at One Medical offices
• Referrals to top specialists when needed

Learn more about membership at or ask your employer if One Medical is one of your employee benefits.

What’s New

Version 4.26.0

What's new?

• Minor bug fixes and improvements

If you're enjoying using the app, please leave us a review!

Having problems with the app or have suggestions to make it better? Let us know at

Ratings and Reviews

4.9 out of 5
40.6K Ratings

40.6K Ratings

ilovethegreen ,


My husband used this service as per of his Morgan Stanley Benefits earlier this week for a possible torn shoulder injury he had at the gym. NP chatted with him over video and was able to get him an appointment with an orthopedic here in town (not with their organization). He saw the Ortho now has a mri scheduled for next week with them. I was (freak accident) hit ontop of the head yesterday by our hottub cover that blew over from wind yesterday while some friends and I were inside hottub. Woke up today and whole back was seized up, with headache. Husband found the app service so useful this week he suggested I call and talk to someone today using the same service. I waited for video chat for 20 minutes or so, was able to use my phone’s other apps while it still counted my waiting time simultaneously in the background of my phone when I minimized the app. NP came on and was very kind and nice, asked me questions regarding possible injuries that could have taken place with the head hit. At the end she advised me what medications (ibuprofen) to stay away from and what to take (muscle relaxers) that she called into my pharmacy. She also gave me clear advice of when to go into the ER or doctors office later in the week if my said list of concerns changed in the ways she specified. Really care free service, I would have spent hours doing all of this in person in town on a Sunday through urgent cares and such. 10/10 would recommend in future

Tom N ,

Could be a great app, but has very frustrating bugs

In general, the One Medical app is a great way to quickly communicate with my medical provider. But there are two super frustrating bugs I hope the team could fix. One, the app frequently deletes draft messages when you switch to another app. If you’re writing a message with long prescription names answering detailed questions from your medical provider, then lose everything, it’s brutal. Secondly, the app disabled basic copy and paste when you’re writing messages. So don’t bother trying to compose messages in another app to avoid losing your data. You won’t be able to share that information with your medical provider. Please fix these minor bugs, One Medical team, and your otherwise great app will be wonderful for your patients. Thanks!

yellahella ,

For the love of god fix family logins

This has been issue I’ve raised for a few years. And was told it would be changing. With our first child we where told that I would need to use a different email address, and log in and out of the app to go between their information and mine. Two separate accounts.

Then with the second child three years later, it continues to be unresolved and we have to use a THIRD email address, logging in and out. Add my partners membership and this one App has us logging in and out with FOUR different email addresses in order to access a significant aspect of what we are paying One Medical to be a part of: convenience. Making and changing appointments, video visits , lab results, messaging care providers etc.

Permissions and multiple accounts under one login has been solved. It is wild to me as someone who works in Tech that this is still the experience for One Medical. If My Chart and our local hospital systems can figure this out, why is One Medical not making similar changes. HIPPA already addressed child/parent privacy concerns so that cannot be the issue. Please please please fix this. I want to switch profiles within the App without having to log in and out. And remember which email address I used for which person.

App Privacy

The developer, One Medical Group, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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