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Chicago Works app will allow you to make service requests to 311 and track issues as they are addressed. Simply put, you can watch your tax-dollars work for you. Chicago Works is a mobile application developed by 2pensmedia and Ald. Ameya Pawar. The first version of the app came out while Ameya ran for alderman. Chicago Works was the first service request app developed in Chicago. After the election, 2pensmedia and Ameya worked with the Mayor’s office and fellow alderman to develop a more robust app that plugs into the Open311 framework.

"Very helpful - Helped me track down the correct path for service request follow-ups and gave me a good overview potential help areas within City departments. 2pens also was quick to respond to a technical question." - Kevin Black

"Finally someone who took the initiative to create a system to submit requests right from my phone. Simple yet very nice looking interface. Great work!!" - Dimitri

By saving your info in the Citizen Information page you agree to Chicago Works Privacy Policy. http://www.chicagoworksapp.com/Privacy-Policy.html

Contact us at support@2pensmedia.com for support or to leave us feedback.

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What’s New

Version 3.2

- New App Icon
- Minor bug fixes and performance enhancements.

Thanks for using Chicago Works 311!

Ratings and Reviews

3.0 out of 5
4 Ratings

4 Ratings

Boston Evers ,

Great app

I dont know what the other person is complaining about. App works great. If you get a hang up just uninstall and reinstall

hustlababy09 ,

Doesn’t work

Whenever I try to make a report, the page won’t even load. It just keeps going in circles saying “loading” and never loads. For an app called Chicago Works, it doesn’t work very well.

Rosie342 ,

Do not use this App use CHI311

This is the old app and it no longer works . The new app is called CHI311

App Privacy

The developer, 2pensmedia Inc., has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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