Screenshots

Description

China Train Booking supports to use e-ticket to get on your high speed train. You don’t have to collect paper train ticket before departure. By using your ID, you can easily get on board in a contactless way. This will help to use less paper and save more than 30 minutes of ticket collection ahead of departure.

Why use China Train Booking?
Easily check real-time train schedules and availability online. Quickly book tickets, with as little as 1 hour to spare before departure. Freely select your favorite seat on high speed trains. Check station maps and layouts to navigate. Pay without credit card fees or any hidden charges. Receive in-app notification about your booking status. Over 90% positive reviews.

China Train Booking app, launched by chinahighlights.com - one of the best tour companies internationally, maintains a top ticketing service reputation. Our 1-to-1 customer service answers your every question in no time, and provides useful suggestions based on your situation. From hundreds of traveler reviews, we have received over 90% five-star ratings. Our repeat customers account for over 60% of bookings.

What to expect with the app:
● Search real time train schedules and ticket availability online.
● Quickly book tickets, with as little as 1 hour to spare before departure.
● Alternatives are provided to help you adjust your travel plan.
● Freely choose your favorite seat, e.g. window seat or aisle seat.
● No need to collect paper train ticket if you take a high speed train.
● Fast and safe ticket delivery to your doorstep in China.
● Cancel ticket up to 24h before departure.
● Payment is protected by PayPal, international credit cards security, WeChat, or Alipay.
● No credit card fees or any hidden charges.
● Get help with transfers, station layouts, maps etc, by reading in-app instructions.
● Receive in-app notification about your booking status.
● 1-to-1 customer service helps you deal with any emergency through WeChat, hotline, and email.

What our users say about us:
“Travelling for the first time to China, I wasn’t sure how to book the train tickets. This app has made the whole process so easy! It’s very easy to use, the staff is very helpful and responded quickly! If trains aren’t available, they offer alternatives straight away. The staff also provides lots of general advice and translated notes in English and Chinese. The service provided by the app and staff is superb! Highly recommended! ”
- Thomas83H from Britain

“Not only did they notify me of train cancellations due to typhoons, they also rebooked for next day by grabbing last two tickets. Communication is perfect and fast. Thank you. You make buying tickets so easy.”
- Eyepiktureu from US.

“Beijing - Xi’an - Chongqing - Yichang - Shiyan - Wuhan - Shanghai - Beijing. All through the China Train Booking app. They are amazing! Costumer support is the best I have ever received. They answer in no time at all on email and if you download wechat it goes even faster and smoother. Don’t plan you train travels in China anywhere else since they well do anything to make your journey piece of cake. They will also make sure your train tickets are delivered at your accommodations so you will not have to do anything yourself other than take a taxi to the station and board the train. Perfect!”
- MadsHoffmannH from Denmark

“Amazing and incredible service, it helped you in EVERYTHING, tickets, seating, gives you directions, examples, Etc. The staff is very kind and always has an eye on you, which is very important in a country where do not understand a word!!!! Thank you for all your help, a 5 star service.!!! Keep on doing it!!!”
- Maniac300769 from Mexico

What’s New

Version 3.0

We are so excited to tell that you can use e-ticket on China Train Booking now! No need to collect paper ticket, you can easily board your train just with your ID without contact.
More updates here:
1. E-ticket is available, which saves you some time to pick up train ticket.
2. Supporting service chat helps you book ticket(s) without worries.
3. We simplify our instructions of train travel in China and make it easier to understand.

More information about e-ticket can be found on: https://www.chinatrainbooking.com/china-train-guide/e-ticket.html

Ratings and Reviews

4.3 out of 5
73 Ratings

73 Ratings

MyTravelClubRocks ,

Fast, Friendly & Fantastic

I tried buying my train tickets on another app, but the app made me wait until 3 days prior to my trip to make the purchase. Because of my travel schedule, I couldn’t wait that long. I decided to try this app, and I’m so glad. I was able to order them immediately. I could communicate directly with them on WeChat, and they had my tickets issued within 4 hours. Then they delivered them to me by courier 2500km away within 2 days!!! They followed up with me too. This service costs a little more, but is well worth it! I will definitely be using this app again!!! And I appreciate the excellent customer service that was provided!

Ashleigh412 ,

3 years LOYAL to this APP! Many more to come.

When I first moved to China it was hard, buying food was hard, getting a taxi was hard and altogether transportation was difficult to comprehend. Just like other foreigners I had to rely on a chinese friend or a local to help me book a train ticket all the time and I sometimes felt like a burden. Luckily , I came across this APP on the apple store and it changed everything for me. Now everything is in English and it’s so easy to navigate. The customer service is beyond amazing! Great English speakers. I highly recommend this app to any foreigners or even mainlanders that prefer a more simpler way to book train tickets.

Developer Response ,

Thank you so much for supporting us for 3 years! Your words keeps telling us what we are doing is right and worth. We will continually update our app and provide you more first-class service.

=[MA]= ,

Buggy app, fraud service- paid for tickets that were not booked, no refund!

Bookings are made incorrectly, app is buggy (calendar displays incorrectly, seats available display doesn’t work well, other pieces of information display incorrectly or not at all). When needed, service can’t be reached. Due to all of these issues, I have had business trips derailed and now just buy tickets in advance at a ticket window as the bugs/mistakes/crap service with this app isn’t worth it. Had used in the past, will no longer use. *Update- new experience- I’ve just once again tried to use this app to book a trip after my prior negative experience. When I arrived at the station to pick up my ticket, there was no booking. And I have not yet been refunded the cost of the ticket and the service fee. TOTAL FRAUD!

Developer Response ,

We truly regret for bringing you such an inconvenience. Also we appreciate your feedback. Your booking was refunded already. We hope you can double check with your payment account. When you meet any problem with your train tickets, we are always on-hand to help. So don't hesitate to contact us in the first place whenever you need. We sincerely wish your continued support. Any feedback is always welcome.

Information

Seller
China International Travel Service Guilin Co., Ltd.
Size
120.5 MB
Category
Utilities
Compatibility

Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Chinese, French, German, Italian, Japanese, Russian, Spanish, Traditional Chinese

Age Rating
17+
Unrestricted Web Access
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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