We used this app in April 2024 to travel from Nateuy to Luang Prabang and from there to Vientiane. The first issue was you need a Lao, Thai, or China number. We had Thai e-sim but that didn’t work once we left the border vicinity to go to Nateuy so we had to borrow someone’s WiFi to access our tickets (that we luckily bought online near the border when Thai number worked). Got our ticket QR codes but then after waiting in line a long time we were told we needed paper tickets. Then had to wait at least an hour to get those because of dozens of people who didn’t even have tickets yet. Finally got them and made the train on time. In LP, bought tickets while on WiFi and took screenshots of QR codes. Went to the ticket office at the station to get paper tickets as before but later found out we could have used the QR codes. Good lord what a crazy mess this was but luckily made all the trains. Oh, by the way people will try to sit in your seats even when you have specific ones assigned.

There is no option to buy first class or any classes at all!

It works just fine. You need a Lao phone number to sign il for an account, which would be the only dilemma I’d see anyone having, but the sims here are super cheap. You can grab a Unitel sim for as cheap as $4 or $15 that comes with a phone number. Adding the passenger information part was a bit confusing, but we worked through it. I booked a ticket from VTE to Luang Prabang with no issue the day before we planned to leave. Then, I booked a ticket back the day before we were going to leave without issue. Note that ticket sales are only open for a certain period of time.

As a newly launched beta version, this app certainly has much room to improve. But as a demanding person, I am glad at least now I I can use it and from it I can see an easier way of international traveling is coming. This is a just a start, in my children’s generation, this will make travel between Laos and its neighbor countries easier.