Singtel Prepaid hi!App 4+

Singtel Idea Factory Pte Ltd

    • 4.4 • 258 Ratings
    • Free

iPhone Screenshots

Description

hi!App is the one-stop app for all your Singtel Prepaid needs with no data charges. Get the best deals and redeem rewards at your fingertips!

Use hi!App to:
- Register and activate your SIM or eSIM
- Track your balance, usage and validity
- Top up or buy Ultimate/Data/IDD/Roaming Plans
- Activate your roaming plan
- Sign up for auto top-up Monthly Plans
- Check your inbox for exclusive hi!Surprise offers.

Available in English, Mandarin, Bahasa Indonesia, Burmese, Tamil and Bengali language.

What’s New

Version 4.3.7

Manage your services all in one place with hi!App. In this release, we’ve made minor enhancements to improve your experience on the app.

Ratings and Reviews

4.4 out of 5
258 Ratings

258 Ratings

duncanny_valley ,

Helpful Customer Service

Purchased a prepaid Singtel hi! SIM which included instructions for how to register and activate the SIM. Initially I didn’t have the option to “Register new SIM card” but called the customer service line and they quickly advised me to check that I was on a Singapore WiFi network and did not have any VPN active. I deleted then re-downloaded the app and the issue was resolved.

NRA21 ,

Terrible Set Up Experience

Ok I was pretty excited to use the eSIM Tourist plan when I got to Singapore but after spending nearly 3 hours trying to get stuff set up I would definitely say this experience is terrible, I did manage (I think) to get things working on my phone but still have no idea how I can sign into the app now to check things because the number assigned doesn’t work in the app. There’s nothing in the FAQ’s or Set Up Guides on how to do this. Please be aware if you’re on an iPhone you have to manage a ton of different configs in your phone both for the network but also for your messages (each contact you have to select which network to use to send). Just trying to figure out what number I was assign was ridiculous and involved attempting to figure it out meant making calls and texts to various people in a trial and error process. I work in tech and consider myself pretty advanced with stuff like this but wow what a waste of time. Oh and Caveat Emptor…every time to change a config you’ll need to power off and on the phone for it to set and then move to the next one.

Suijeneris ,

Registration eventually works, be patient

I was also frustrated with registration process but everything ended up working fine for my Singapore Singtel SIM card!

App Privacy

The developer, Singtel Idea Factory Pte Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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