Cigna Wellbeing‪™‬ +4

Name: Cigna Wellbeing™
Rating: 1.4 (65 reviews)
Author: Cigna Corporation

Cigna Corporation

- 1,4 • 65 avaliações

- Grátis

Capturas de tela do iPhone

Descrição

One app for a smarter, healthier world.

Health and wellbeing in our always on, digitized world isn't sitting in a doctor's office…it's not popping in a video about diet and exercise…and it's definitely not shuffling through papers to try and find the latest record of your health numbers…
Cigna Wellbeing™ gives you control over your health information, easy access to doctors and health programs, and opportunities for lifestyle and wellness changes that matter…at home, work, or on-the-go…at the tap of a button.

Features:
(Available based on plan design)

GLOBAL TELEHEALTH
Connect through phone or real-time video with fully licensed and registered specialist doctors
Get answers to your health questions, diagnosis and treatment options
Convenient appointment options

INTERNATIONAL EMPLOYEE ASSISTANCE PROGRAM
Connect 24/7 via phone with counselors
Get help with home, work or personal issues
Confidential service, cost-free

ASSESSMENTS
Kick off your experience with the health and wellbeing assessment
Choose targeted assessments such as stress, sleep and activity to find out how you stack up
Use your results to create healthy changes

FOCUS
Find your focus! Are you open to new experiences? Are you a risk-taker? Do you prefer routine? Psychological research suggests that your personality can influence your health.
Answer a few fun questions to uncover your personality type and lifestyle focus
Your personality plays a big part in making your focus take flight.
Find your focus, and then use our programs and lifestyle activities to help you get active, eat healthier, sleep better, conquer stress, become more mindful, lose weight, and more.

HEALTH & LIFESTYLE PROGRAMS
Recommended programs guide you in simple daily activities
Get guidance and tips from health coaches and work healthy improvements into your daily routine

TRACKERS
Your health numbers all in one place
Monitor your progress with trackers for BMI, cholesterol, blood pressure, blood sugar, sleep info, and more
Integration with your assessment activities

Health is a team effort…
We're more than just a health insurance company. Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

13 de jul. de 2024

Versão 2.11.23

Fixed Telehealth slots availability issues

1,4 de 5

65 avaliações

The buggiest thing I have ever encountered

So frustrating! I have been trying for the past 24h to log in, and it doesn’t work. Funniest thing? It always shows different type of login errors, although I change nothing from the information I give.
One time all of a sudden it worked and I logged in. Guess what? It opened the interface of Cigna Envoy App instead. So i try to log out, and log in again without changing anything…LOG IN ERROR POPS UP. Like how? I just logged in with the same information 3 seconds ago.
Moreover, when I tried to register, it says “if you don’t see a confirmation email, contact us”. The confirmation email never arrived, so, I pressed ‘contact us’ which appears hyperlinked, and it literally does nothing. It doesn’t redirect me to another page, it doesn’t show any phone numbers or email address, nothing!!!

I was trying to use this app because I was not feeling well, but ironically it somehow just reallyyy worsened my wellbeing!

Either fix this app, or delete it altogether. The ratings should be telling you a lot by now.

Hello. Sorry for the unpleasant experience you had with our app. Thank you for taking the time to send us your feedback. We will take this up with the relevant team. If you are interested, please contact us via globalwellbeing-support@cigna.com.

No Doctor showed up

App is not very convenient. I booked an global Telehealth appointment for 8 pm my local time but had no way to confirm which time was being used ( note to developers:pls add that feature on the appointment section just so it’s clear) Anyway 8pm came and went but I did not receive any call, email, nothing. So I am quite confused as to what went wrong. An hour later, the appointment disappeared from the consultations window making me believe that my local time was the right time.
What is the customer service of the app, where do I ask follow up questions?

Hello. Sorry for the unpleasant experience you had with our app. Thank you for taking the time to send us your feedback. We will take this up with the relevant team. If you are interested, please contact us via globalwellbeing-support@cigna.com.

Tele consultations very user-unfriendly

To schedule the consultation one needs to take excessive care that the app doesn’t apply its own reading of the time zone, country telephone prefix etc. This is critical when traveling out of country in a different time zone. There is no possibility to correct these once a consultation has been set up.
Another critical feature that is missing, is the absence of a messaging feature with which one can communicate with the medical practitioner once the meeting is confirmed. Overall a very disappointing and user unfriendly app.

Hello. Sorry for the unpleasant experience you had with our app. Thank you for taking the time to send us your feedback. We will take this up with the relevant team. If you are interested, please contact us via globalwellbeing-support@cigna.com.

Cigna Corporation, responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.