Citadel Mobile Banking 4+

Bank any time, from anywhere‪.‬

Citadel Federal Credit Union

    • 4.7 • 7.8K Ratings
    • Free


Manage your Citadel accounts 24/7 right from your fingertips. Enjoy the security and flexibility of online banking right from your phone. With the Citadel Mobile Banking app, you can:
● Manage all your accounts from one login
● Deposit checks instantly
● Securely check account balances and view recent banking activity
● See transaction history, including credit card transactions
● Financial Well-Being – Stay on course with Citadel Money Manager including personal financial health tools, free credit score reporting and monitoring, savings goals,
spending analysis and financial health checkup. Plus, enjoy the ability to link account balances and activity from other financial institutions.
● Flexible Payments – Pay for purchases and bills when and how you choose with Mobile Payments and Bill Pay.
● Remote Deposits – Easily make deposits at home or on the go.
● Card Controls & Alerts – Lock and unlock credit and debit cards, set up transaction alerts, travel notifications, activate your cards, transfer balances and more.
● Dashboard Personalization – Customize what you see to personalize your experience, including turning tiles on or off and reordering and hiding accounts.
● Easy Account Opening – Add additional products right from your device.
● View Statements and eDocuments for your accounts.

Highlighted mobile app features include:
● Biometric authentication - Log in to the banking app with the touch of a finger or Face ID.
● Pre-login Balance - View your balance prior to logging in.
● Built-in help - Find the answers you need instantly with our Video Connect and Chat features.

What’s New

Version 17.1.3

Minor enhancement and bug fix.

Ratings and Reviews

4.7 out of 5
7.8K Ratings

7.8K Ratings

does'nt take much for me ,

Great service

This app is excellent. I’m able to take care of all my account needs using the app. I like the chat feature. I get a quick response and excellent attention to any concern I may have. I have taken advantage of the Card Control feature which sends an alert every time there is any activity on my credit cards.
My only suggestion would be to add the option to “see password “ on the sign in page. I see other banks have this feature. It saves time and allows for accurate entry of password. As it is now, if I am not super careful and miss key the password, alerts are sent and it’s too much. Simply adding that feature would help. Otherwise, great service.

Где программы? ,

Mobile deposit needs improvements

I am new to Citadel. I made Mobil deposit first time today. Well, after I deposited, I got confirmation email including message “ Citadel Mobil deposit “ must be noted next to signature. I came back as I just signed check without noted “ Citadel Mobil deposit “. There was no option edit image or delete transaction. I tried to mobile deposit again with note “ Citadel Mobil deposit “ without success. I waisted my time!!!! How about add reminder about “ Citadel Mobil deposit “ before finalizing transaction ? Now credit union will cancel my Mobil transaction and I would need to do it again and it will take additional days.
I recently changed financial institution and moved to Citadel. The previous bank had this “ Mobil deposit “ reminder before transaction is finalized. You Mobil application does not have it. You have to learn how to build successful Mobil application. I am sure I will find something else , just started my business with Citadel. Alla Zilberman

Developer Response ,

Thank you for your feedback. We understand how annoying that must be. We are working on a solution.

skulivan ,

Keeps getting better!

This app has been getting better and better as tome goes on. There are more features and enhancements that have come about in a most opportune time when in-person visits can be hazardous to your health. With this app, you can do more and more (almost like dealing with a teller) and if you have questions or concerns, just send a message within the app, easy-peasy! Someone always gets back to you usually within 24 hrs! And that’s great. Now we (they, Citadel) must work on weekend contact (phone a real person) options for emergencies, like adding a card to Apple Pay and getting the card authorized. Not a real severe problem but waiting for Monday to roll around is frustrating. All in all, I wish other banks/financial institutions adopted this way of doing business.

Developer Response ,

Hi, thank you for your feedback. We are continuously working on adding more features to our app to make your experience better. If there is anything we can do for you, just let us know on our Facebook or Twitter.

App Privacy

The developer, Citadel Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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