Description

Bank on‐the‐go with Citadel Mobile Banking! Citadel Mobile Banking is free and secure.
With Citadel Mobile Banking you can do the following:

- Check your account balances and history
- Transfer funds
- Make Deposits
- Pay bills
- Receive alerts and secure messages
- Locate the closest branch office or ATM
- Keep up to date with recent news and rates

© Citadel 2012. Federally insured by NCUA. Equal Housing Lender.

What’s New

Version 12.0.5600

Feature enhancements and bug fixes

Ratings and Reviews

4.6 out of 5
2.2K Ratings

2.2K Ratings

Atlantic Mail/File Clerk ,

Long Time Citadel Member.... Excellent

I worked at AEFCU, before it changed to Citadel (20+ Years ago). I’ve gone through every step of their online banking and then later on mobile. I’ve never had any major issues that weren’t resolved shortly later with updates.

Since the start of their mobile apps: regular bug/issue updates and many updates to improve the user experience. As a family, we bank with another C.U., but I’ve held on to my Citadel Accts, for my private accts.

I only rate apps that are extremely impressive. That being said, this is either my 1st or 2nd review that I went any further than rating the ***** stars. If your on the fence, give this one a try.

Dougspath ,

Awesome Staff

Been with Citadel since moving here in January of 1999. The staff were always helpful and caring. Had a few glitches that happened when my account was hacked not only did they report it to the FBI the replaced the missing money along with the service charges I received when my account became overdrawn. But they help track down the individuals responsible for it. Another time a needed a quick loan to purchase a vehicle. I had the money in my hand in half an hour. Great people, cashiers/tellers are always friendly so are the service representatives. A big thank you from the Spath family.

JiggyJaded ,

Hate it

This app is awful to be honest. And maybe its not the app so much as Citadel's system in general. You cant make payments by credit/debit card through the app, like almost any other app. Money has to be transferred from your bank account, to a Citadel account, which you'll then use to pay off your other Citadel account... Just a pointless way for Citadel to tie up your money. Furthermore, when I finally was able to make my payment by credit card, my account number came up invalid. I eventually figured out the issue, through Google searches, but beforehand I called Citadel customer service to fix the issue and the representative was extremely unhelpful and couldn't verify my account number with me, despite all of the information I was able to give her because apparently without your account number first, no further information can be accessed. Yeah, Citadel's kinda trash.

Information

Seller
Citadel Federal Credit Union
Size
39.7 MB
Category
Finance
Compatibility

Requires iOS 11.0 and watchOS 3.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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