Description

Bank on‐the‐go with Citadel Mobile Banking! Citadel Mobile Banking is free and secure.
With Citadel Mobile Banking you can do the following:

- Check your account balances and history
- Transfer funds
- Make Deposits
- Pay bills
- Receive alerts and secure messages
- Locate the closest branch office or ATM
- Keep up to date with recent news and rates

© Citadel 2012. Federally insured by NCUA. Equal Housing Lender.

What’s New

Version 13.1.5706

Performance Enhancements

Ratings and Reviews

4.6 out of 5
3.5K Ratings

3.5K Ratings

Atlantic Mail/File Clerk ,

Long Time Citadel Member.... Excellent

I worked at AEFCU, before it changed to Citadel (20+ Years ago). I’ve gone through every step of their online banking and then later on mobile. I’ve never had any major issues that weren’t resolved shortly later with updates.

Since the start of their mobile apps: regular bug/issue updates and many updates to improve the user experience. As a family, we bank with another C.U., but I’ve held on to my Citadel Accts, for my private accts.

I only rate apps that are extremely impressive. That being said, this is either my 1st or 2nd review that I went any further than rating the ***** stars. If your on the fence, give this one a try.

Где программы? ,

Mobile deposit needs improvements

I am new to Citadel. I made Mobil deposit first time today. Well, after I deposited, I got confirmation email including message “ Citadel Mobil deposit “ must be noted next to signature. I came back as I just signed check without noted “ Citadel Mobil deposit “. There was no option edit image or delete transaction. I tried to mobile deposit again with note “ Citadel Mobil deposit “ without success. I waisted my time!!!! How about add reminder about “ Citadel Mobil deposit “ before finalizing transaction ? Now credit union will cancel my Mobil transaction and I would need to do it again and it will take additional days.
I recently changed financial institution and moved to Citadel. The previous bank had this “ Mobil deposit “ reminder before transaction is finalized. You Mobil application does not have it. You have to learn how to build successful Mobil application. I am sure I will find something else , just started my business with Citadel. Alla Zilberman

Developer Response ,

Thank you for your feedback. We understand how annoying that must be. We are working on a solution.

skulivan ,

Keeps getting better!

This app has been getting better and better as tome goes on. There are more features and enhancements that have come about in a most opportune time when in-person visits can be hazardous to your health. With this app, you can do more and more (almost like dealing with a teller) and if you have questions or concerns, just send a message within the app, easy-peasy! Someone always gets back to you usually within 24 hrs! And that’s great. Now we (they, Citadel) must work on weekend contact (phone a real person) options for emergencies, like adding a card to Apple Pay and getting the card authorized. Not a real severe problem but waiting for Monday to roll around is frustrating. All in all, I wish other banks/financial institutions adopted this way of doing business.

Developer Response ,

Hi, thank you for your feedback. We are continuously working on adding more features to our app to make your experience better. If there is anything we can do for you, just let us know on our Facebook or Twitter.

App Privacy

The developer, Citadel Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Contacts
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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