Clair ٤+

Because of my random bill schedule and a small period of unemployment, I was in a cycle of falling behind. Whether it was overdraft fees or late fees or needing to take a payday loan with outrageous interest rates, i was shelling out cash to pay my bills when i got paid. When my new job offered Clair, it has been a game changer for me! I have not had a late fee since! I can always pay my bills when they are due and they don’t charge at all for borrowing from my paycheck, but they limit what I can borrow so I always have money on payday and it’s easier to keep myself aware of what I’m spending. The app is so simple too and pretty easy to navigate and I’m always learning about new little things you can see in it. My life would not be the same without this

Thank you so much for the review and your feedback. We are happy to have you, and are so grateful that Clair was able to help when you needed it!

Been using this app for a while but after they’re latest update I can not even enter my password -the entire page is unresponsive. Can’t select “back” or “?”, the bar to type just blinks but the keyboard won’t pull up and my saved password prompt doesn’t pull up and even when it does and I enter my phones passcode to apply my saved password it doesn’t get entered and the bar continues to blink. I’ve contacted support but they have no way of allowing any account holders to login through a desktop. They’ve just told me to use my Clair card to access funds but the whole point of Clair is advancing your wages which can only be done through the app. So I can’t make any online purchases. They’ve “escalated” this issue but their internal escalation team isn’t even in office and MAYBE I’ll get a reply in 24 hrs but if they’re not in office on a Saturday why would they be in office on a Sunday which means this won’t get resolved until Monday if it even gets resolved I’ll have gone over 72 hours with no access to my account. I’ve uninstalled the app several times and nothing seems to resolve it. I’d say stay away from this app. Once I’m able to login I’m pulling all of my money and never using Clair again.

We're sorry to hear you've encountered this issue! Our team is currently working on a fix, and we hope to have this resolved soon! In the meantime, you can try the following steps to log in:

-If the blue button says 'Continue' on the Home Screen, check 'Remember me' first. You should then be able to log in
-If the blue button says 'Continue as {name}', hit the white 'Log In' button instead.

If the options above don't work, please reach out to our support team, and we'll be happy to assist!

I have tried to use this app off and on for the past year now and it has NEVER fully worked for me. Either the advances don’t work due to my hours worked not even showing up in the app, or my hours DO show up and it just won’t let me advance at all. It’s like I’m a donkey pulling a cart and Clair is dangling a juicy carrot right in front of me and NEVER LETS ME TAKE A BITE. That’s how it feels. You build up this hope of a god send of having your paycheck early for an emergency and WHAM nope, denied, it doesn’t work. It’s heartbreaking. I was so stoked for this app when my company switched over to using it - and the concept is great. But after waiting for literal MONTHS to never hear back from the escalations team to fix my issues, I have given up and will be cancelling my account. If the advancements don’t work then there are literally no other benefits to having this account. Really so disappointed and I wish the app worked for me. If it works for you congrats 💕

We are sorry to hear that you have not had a favorable experience. We appreciate your feedback and would like to speak with you more about your experience. Please contact us at support@getclair.com.