ClearCaptions Mobile 4+

Fantastic application I used for many years on a desktop land line phone now as a mobile app. The same great service but now it allows those of us with a hearing problem the ability to have a dignified conversation . Helped restore my personal dignity and gives me freedom to talk on the phone. I had a problem with my carrier could not get through to fix a problem; in desperation I reached out to them to help with the carrier they cut through the red tape and helped me get a successful resolution. Cannot say enough good things about the application and the organization who are giving the deaf dignity and a better life

We appreciate your feedback! We're glad we could help. It makes us so happy to know our app keeps you connected and maintaining your dignity and independence. Those are so important all the time, but even more so today.
Thank you for taking a moment to leave us a review.

This app has truely made a huge difference in my life. I am completely deaf in my left ear hard of hearing in my right ear. This app has made communications better when I can’t read lips. Sometimes the captions can be faulty but other can be slow or just weird especially when music is playing. I love using this app. I highly recommend it to those who are hard of hearing/ deaf / those who are in my shoes.

We’re so glad you love your ClearCaptions app! It can make such a huge difference to see what the callers are saying. We also thank you for your feedback and will forward it to our support team. We’re always working to improve our service and our technology. Thank you for sharing!

I love the fact that this service is available, but I noticed that if I miss a call the system doesn’t tell me I had a missed call. I received a call from an old friend and the call some of the messages was captured. I did screen spots and a lot was missed. I never hear back from this old friend and found out he die a few days later. My service at the house is not the best, so I contributed some of this to ATT. Your software should should pick up most of what is being said and should tell me when I have a missed call. There is something else I have hearing aid and before I got your system, it would tell me that I am getting a call. I also have a Ring doorbell. I would be told that I have someone at my door but since I got your system these features are not working. It is my wife that tell me that someone is at the door.

Hi John, we're sorry you're having this experience. Please reach out to our Customer Experience Team at 866-868-8695, and they can help you with your settings. We’re here to help!