CloseKnit Primary Care ٤+

Name: CloseKnit Primary Care
Rating: 3.2 (70 reviews)
Author: CareFirst Holdings LLC

CareFirst Holdings LLC

مصمم لـ iPhone

- ٣٫٢ • ٧٠ من التقييمات

- مجانًا

لقطات شاشة iPhone

الوصف

CloseKnit Primary Care offers virtual-first dedicated care centered around you. Get the care you need whether you’re looking for an annual check-up, sick visit, or ongoing care. With CloseKnit, you can access a team of dedicated Providers, including a Health Guide, 24/7/365, to help you through the healthcare system, every step of the way.

SKIP THE WAITING ROOM
- Access to video appointments and chat with providers in all 50 states
- Schedule appointments including off-work hours & on weekends
- 24/7 on-demand video visits also available with CloseKnit Urgent Care

TALK TO A REAL PERSON
- Chat is available 24/7 with a member of your dedicated care team
- Help with plan, benefits, and billing questions with your Health Guide

GET THE SUPPORT YOU NEED
- Preventive care – to help you stay healthy
- Urgent care – to get you feeling better, faster
- Mental health care – when you need someone to listen
- Chronic condition care – to manage your ongoing health needs

Welcome to CloseKnit Primary Care. We’re ready to support you and your well-being.

Want to learn more? Visit http://closeknithealth.com for more information.

١٢ أبريل ٢٠٢٤

الإصدار 1.9.3

General optimizations and bug fixes

٣٫٢ من ٥

٧٠ من التقييمات

Bad interface

Login is clunky and doesn’t automatically log you in even if biometric login is available. The app constantly redirects you to a browser for certain functions despite not being able to access this service through a desktop browser. The developers should work towards making more of these features native and follow Apple developer protocol for logins.

Traditional provider visits are okay but urgent care visits are quite rushed and practitioners forget prescriptions or have to be repeatedly pressed to get prescriptions for alternative care options.

The worst user experience I’ve ever witnessed

Let me begin by saying the care I have received using this app has been excellent. I make appointments to refill mental health medication and speak with a doctor in relation to that treatment.

The app itself is rubbish. I understand HIPPA laws that cause you to be signed out constantly, but it’s like they took no UX considerations when developing the usability of the app itself. When an appointment is booked there no clear direction as to where that booking is (you have to go in like you’re booking a new appointment to see existing ones). It constantly crashes, it sometimes won’t log you in (like right now, I can’t get back into the app as of the writing of this review, even after resetting my password and making sure the app is updated). Sometimes I have to completely restart my phone (iPhone 13 with the latest OS) to get the app to refresh.

I wish this wasn’t the official CareFirst Blue Cross app, cause it’s complete garbage.

Highly recommend!

Closeknit Health is the ultimate healthcare app I've been looking for! The personalized approach to care, unlimited free chat with a dedicated Care Team, and on-demand video visits right in the app make it incredibly convenient. I love that I can book same-day or future appointments that fit my schedule and get quick prescription refills hassle-free. The peace of mind knowing they work with my insurance and don't charge any extra fees is a game-changer. Whether it's preventive, urgent, mental health, or chronic condition care, Closeknit has me covered. No surprise bills ever, just excellent service. Highly recommended!

أوضح المطور CareFirst Holdings LLC، أن ممارسات خصوصية التطبيق قد تتضمن معالجة البيانات على النحو الموضح أدناه. لمزيد من المعلومات، انظر %سياسة خصوصية المطور(ة) سياسة خصوصية المطور.