Clotheslyne On-Demand Laundry 4+

Wow!! I was shocked that someone made this app/service

I would invest! The future of household work is this. My washer broke and I needed a fast and easy trustworthy option to do my laundry. My clotheslyner Nancy has been wonderful!

I can tell this service and app is in very early stages.
Please do add more features to the app with services:
1) hot cold warm and delicate wash request
2) silk/wool delicate wash request
3) ability to request air dry or line dry only on a specific bag or load (of course it would take longer but that is fine)

The reality of being a women is that at least 60% of my clothes can’t go in the dryer due to fabric or quality of material. I wouldn’t expect the clotheslyner to accommodate such a specific request without it being more expensive. Everything is delicate these days. Please do consider adding it so I don’t have to go elsewhere for my delicates!

If you need a product tester or beta tester you can contact me. Thanks!

Very bad experience

My regular laundry service had changed their name and so I was looking for a new service to use in this service first of all charges by the bag and they tell you a a kitchen trash bag but if they deem that it’s too full they will automatically charge you for an additional bag. I paid $40 plus tax for two trash bags and because they deemed one of them was too full. They charge me an additional $33. I’ve got no support no callbacks no nothing from anyone. I would not recommend this company to anyone.

I received a response they were basically disputing my review so actually what happened was I left two bags and one of the bags was fuller than the other bag so I paid the $40 plus the fees taxes or whatever and they picked up those two bags it says, the one bag was overflowing rather than charge me another $20 for a third bag they charge me $32 so for one bag I basically paid $52. I have another laundry service that I called to come to pick up the rest of the laundry one that actually weighs it out I had a bag combined that was as big as the bags that they already picked up for me. I was charged 20 bucks because their minimum charge is $20, the actual weight was 19 so it was really $19 so these guys charge me almost $90 for the same exact laundry they are a joke

Developer Response ,

We appreciate all feedback to help us improve and become better. When using Clotheslyne, we make it explicitly clear to use 13-gallon kitchen bags or our company-provided bags. When a customer pays for a 2-bag order, and our Clotheslyner arrives at pickup, and there are 3 bags, we make an additional charge to compensate the Clotheslyner for the additional laundry. Before making additional charges to a customer account, we call them to inform them about the charges and explain what they're for. When we cannot contact a customer, we leave a voicemail explaining and wait 1-2 hours before making the additional charge. After the charges are made, all customers receive a receipt with an explanation of the charge. So in this instance, a customer was charged the $30 because they left a full additional laundry bag outside for their pickup, which resulted in the additional charge to their account, accompanied by a phone call to notify the customer about the charge.

Laundry

I hate doing laundry so I thought I would give this a try and I couldn’t have been happier with that choice. The communication was clear and immediate, the laundry was done and brought back in a day smelling phenomenal and folded to perfection. The whole process was so easy and stress free and I have used this service multiple times since then. I recommend this service to everyone I talk to because of how punctual the coordination is and how well my laundry was done!