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Description

Rinse is the #1 delivery app for laundry and dry cleaning service. We serve the San Francisco Bay Area, Los Angeles, Chicago, Washington DC, and Boston.

GET 3+ HOURS BACK PER WEEK
Say goodbye to laundry day! Get your clothes cleaned with just a few taps in the app; your Rinse Valet will pick up your laundry and/or dry cleaning right from your front door; your clothes will be cleaned by experts with decades of experience so you can sit back and relax; your Valet will deliver your freshly cleaned clothes, saving you 3+ hours per week on laundry.

PROFESSIONAL CLEANING, GOOD FOR THE ENVIRONMENT
1. Your clothes will receive high-quality cleaning from masters in the craft of clothing care.
2. Your items will be checked for stains that need treatment and items that don’t belong like pens and receipts.
3. Your clothes will be cleaned according to your set cleaning preferences and your items will never interact with garments from other customers.
4. Your items will be returned crisply pressed on hangers, or neatly folded with paired socks, depending on the service you select.
5. With Rinse, you help the environment. You save water with our high-efficiency washers, can recycle hangers, and help us permanently remove harmful chemicals from dry cleaning like PERC!

CONTACTLESS PICKUP AND DELIVERY
Schedule your pickup for any day of the week. Our service window is 8pm to 10pm, 7 days a week to fit your busy schedule. Use the app to see when your Rinse Valet will arrive. We take the safety of our customers and employees seriously – all pickups and deliveries are 100% contactless.

NOT HOME? NO PROBLEM
With our optional Rinse Drop service, we can pick up and drop off right from your doorstep or concierge.

SUBSCRIBE TO RINSE REPEAT
Rinse Repeat, our Wash & Fold subscription service, offers even more convenience, no service fees, free next day delivery, and is priced by the bag, not by the pound. With Rinse Repeat, you can save up to 56% over our regular service, saving you even more time & money.

With Rinse, you’ll also get:
+ 100% High-quality cleaning guarantee - if you’re not completely satisfied, we will re-clean free of charge.
+ Service 7 days a week, including weekends.
+ Competitive pricing comparable to local cleaners, without all the hassle.
+ Transparent pricing, no hidden fees or surcharges.
+ Responsive and dedicated customer support.
+ Convenient, cashless payment.

ABOUT RINSE
Rinse is building the first and largest national brand in clothing care. We pick up, clean, and deliver customers’ laundry and dry cleaning, straight to their doors. Inspired to solve massive pain points on both sides of the laundry and dry cleaning business, we have created a significantly better experience for consumers, while helping local cleaning partners grow their businesses. Our services include Wash & Fold, Dry Cleaning, Launder & Press, Hang Dry, Leather Cleaning, clothing repairs and more.

Rinse is expanding and currently serves customers in seven major markets, including San Francisco, San Jose, Oakland, Los Angeles, Chicago, Boston, and Washington, DC.

Visit www.rinse.com to learn more.

What’s New

Version 4.6.13

We've continued to improve the signup experience for new customers.

If you are enjoying your Rinse experience, please leave us a review in the App Store!

Ratings and Reviews

4.5 out of 5
1K Ratings

1K Ratings

yoplayeryo ,

Clothes are clean with little time and effort

See a lot of negative reviews - they seem to fall into two camps of people that are either super particular about their clothes and detergent type or people that have had genuine screw ups (e.g. lost clothes, no show valet, etc). For me, as a guy who doesn’t have any detergent allergies or special requests, the service has been really convenient and time saving. Maybe I’ve just been lucky, but for me they’ve always been on time and have returned my clothes clean and reasonably folded on the ~5 occasions I’ve used them so far. They were even able to reschedule once for me on short notice. I suspect if one is busy enough to need to use rinse, typically they only leave a review if they have a really horrible or really spectacular experience - the frequency of negative reviews here I think is misleading.

capriciouscat ,

Rude unhelpful & puts customers at risk

I've used Rinse a few times and the service of pickup/dropoff has been inconsistent but ok. They have lost two of my socks but I figured this is a thing that sometimes happens. However, the last order came back more strongly scented than previous ones and I have now been walking around with a rash all over my legs from wearing pants I sent out in the last order. I have had "hypoallergenic" selected in my preferences since the very beginning and contacted CS asking if they could use a fragrance and dye free detergent as I am allergic to even some detergents that claim to be hypoallergenic including Tide Free and Gentle which once left me calling my doctor for an emergency appt for cortisol because my eyelid had swelled up to the size of a ping pong ball from sleeping ok a pillowcase washed with the detergent. Rinse customer service was dismissive, rude and unhelpful and only repeatedly told me that they do indeed use Tide Free and Gentle as their hypoallergenic option and it is the only option. They are completely unconcerned with their customer well being. Thankfully I only had easy wash and dry items laundered by them and not all of my clothes. Every laundromat and wash & dry I have ever been to in the city has All Free and Clear and most have eco/organic options. They've lost a customer.

BeeBumR ,

Pricey but a massive time saver

I’m on my 4th bag, but so far nothing has been lost, my clothes come back clean and nicely folded and I don’t have to deal with making time for laundry.

It’s not a cheap service but on par with other drop off services in my area. This year in particular, trying to work from home, facilitate school from home, etc., I’m not sure why I waited so long to find a laundry service but I’m glad I finally did! I upgraded to Rinse Repeat and I can have them pick up a bag on a Thursday night and have it back to me Friday night. It’s all folded (and way better than I would have done!) so I just need to put it away.

It’s a convenience expense but very worth it for me and I’m happy to keep using Rinse!

App Privacy

The developer, Rinse, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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