Club Studio 17+

This app is so annoying to use and there are so many user friendly fixes that are common sense that would make it a good one.
1. When you are waitlisted for a class it doesn’t show you where you are in line so you don’t know if you are the next person or 20 people deep and should just get a different class
2. It doesn’t tell you if you are within the time frame cancellation window that charges you. There should be a notice that pops up when you cancel if you are going to be charged.
3. The UI when you book a class is awkward because over half of the screen is for different filters (date/ studio/ etc) and so you can only see three classes at a time as you scroll up and down so it is hard to compare what classes you’re interested in. The information could be much better formatted.
4. The app doesn’t sync classes to your calendar
5. People are allowed to book a week to ten days in advance. What about the people who have flexible schedules and don’t know their schedules that far out? It would be nice if there was a shorter booking window.
6. The cancellation window is 12 hours if you don’t want to get charged. That is a long window. Where is the flexibility? 6 hours would be much more reasonable before charging people.

I’ve been using this app most days for the past 6 months. It generally does what it is supposed to do. Recently I’m noticing that instructor names don’t always match their images, leading to confusion about who is teaching a class. Also when I get in via a waitlist, the instructor name on the notification I receive is sometimes different than what it shows in the app. I like most of the instructors but not all, and I try to avoid some classes. Given that the club charges for late cancellations, they really should be making sure the instructor shown is accurate.

I also would have preferred that calendar integration be prioritized by the app developers over “Achievements”, which take up a ton of space and seem relatively useless to me. I guess some people need their gold stars tho.

Apps desperately needs calendar integration for class bookings. Also adding descriptions to the different classes would go a long way.

It would also be great to list the area of focus for CS4 classes, ie: “Monday CS4 - Upper Body”. I’ve never been to a gym or workout studio that doesn’t share what muscle groups will be focused on for scheduled HIIT classes — this creates a huge problem for people who incorporate other workouts into their fitness regime (like regular weight training) and need to know which CS4 classes they can sign up for so they aren’t working out the same muscle groups out two days in a row, or even for people who have injuries and have to avoid working out certain muscles. So bizarre and I hope this gets fixed.