CoastHills Mobile 4+

CoastHills Credit Union

    • 4.6 • 1.5K Ratings
    • Free

Description

Our iPhone apps make mobile banking as easy as tapping your touchscreen. Use your smartphone or mobile device to stay on top of your finances - check balances, pay bills, set up alerts, transfer funds, even make remote deposits (it's as easy as taking a picture). The app is free and available at the Apple iTunes Store.

What’s New

Version 2021.6.0.30

- Enhancement to recurring transfer flow
- Badge display for new navigation
- Improved app logout behavior
- General maintenance and defect fixes

Ratings and Reviews

4.6 out of 5
1.5K Ratings

1.5K Ratings

thisgirlsdoingstuff ,

Great upgrade!

After rereading the multiple emails sent by CoastHills regarding how to set up the new online banking & app it was actually really easy! I definitely overlooked needing to put 1234 AND the last 4 of my ssn as the initial log in password, but that was my error! I did visit the Lompoc branch during the time of the new upgrade and I could hear the Member Service Officers helping their members set up their online banking. Great job CoastHills! A lot more features and accessibility with this new online banking too- love that I can pay my credit card from the app now!

Blondegirl1000 ,

No Visable Pending Transactions?

The old app was outdated, but the new app lacks basic banking needs. How was I able to see my pending transactions on the old app, but no longer can on the new app? The whole transition was messy. Banking clients were sent emails stating the transition would be from 8am to noon on the 14th. Then there was completely different log in instructions that we were not told about, and we were not told to download the new app which wasn’t even ready to use until the 15th. I was on hold for over 45 minutes at 3pm (3 hours after the new platform was supposed to be ready) and then was hung up on and had to sit on hold for an additional hour after calling back. No one has answers about the missing pending transactions on the app or the website. This seems like unsafe banking, and I will probably be leaving Coast Hills now.

Winemama81 ,

Please show pending transactions and move make deposits to main page

New app and bank needs some work. I didn’t have trouble downloading it and logging on from a computer. But it needs to show pending transactions and holding funds. The funds holding for 5 business days on anything over $200 is ridiculous. Customers in good standing should receive their money instantly. Before the new app, mobile check deposits were being accepted in full ($800) within 10 minutes. Now I get $200 and have to wait 5 days for the remaining money. It’s MY money from my other bank account. So now I have to go to the atm to deposit or do multiple checks of $200 to get my money now. Dumb.

Money management doesn’t work on the new app either.

Developer Response ,

Hi, Winemama81, thank you for taking the time to share your valuable feedback. I assure you that our mobile deposit hold policy has not changed with the new app. The hold amounts and time periods are the same whether you are making a deposit with our app or at an ATM. If you need immediate access to a check amount more than $200, please visit your favorite branch and ask about your options. You may also want to look into FI-to-FI transfers. They can help you move money from one financial institution to another without using check deposits. if you have any questions, please call us at (805) 733-7600.

App Privacy

The developer, CoastHills Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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