Command Cloud 17+

Website is not mobile friendly at all. The app and mobile website have components that only seem to work whenever the moon and stars align: Material Supply, Dispatch, Dashboard. Basically the main components our company requires. When trying to access these, we get the spinning triangle of death and then a blank white screen.

We don’t seem to have any trouble when using the website from our PC, but we have a highly mobile jobs and an office PC isn’t always available. When the app works, it’s great, but that has only happened about 10% of the time. Not acceptable.

Our company already spends a small fortune for TrackIt, and customer service has always been a source of disappointment. It seems the cloud service is on the same track. I’ve attempted to contact the app support but only end up on a website that offers ZERO support.

Overall the app is in the early developing stages. The ability to adjust the orientation and zoom needed to see the critical information of multi-million dollar daily operations is basically non-existent. I open a dashboard and see three letters from each row in each column, but there is no functional way to operate this application and view the information that should be expected within this application. I don’t know who is in charge of developing this product but I’d happily demonstrate functionality and practicality for FREE. I can tell any engineer what they’re doing wrong, I do it every day.

2.0 is awful. all i get are white screens and i can’t see anything. then i have to log out and log back in and bam white screened again. How do you release such an incomplete app then force it on people like this.