Commerzbank photoTAN 4+

Commerzbank AG

    • 4.8 • 2K Ratings
    • Free

iPhone Screenshots


Commerzbank's new photoTAN app.

Receive push message, check order, approve - with the new photoTAN push function, you can approve orders quickly and securely with just one click. With the photoTAN scan function, you still have the option of scanning a photoTAN graphic to generate a TAN.

It is now possible to fully legitimize yourself from the comfort of your own home with the VideoIdent app. With our new feature, the digital first activation, you can after the legitimation with VideoIdent in the next 3 hours easily and quickly activate the photoTAN app with a code that you receive by SMS. This means you no longer have to wait for the activation graphic

The photoTAN app is our most innovative security method. The app offers the highest possible security through a modern and convenient TAN procedure - for all customers who use Commerzbank's online and / or mobile banking.

Hard-/software checks of your device: At runtime, we check known, security-relevant attack vectors (e.g. rooted/jailbreak, malicious apps, etc.) To do this, we need your consent.
If you do not agree to do such a security checks, we kindly ask you not to install our photoTAN app and instead to use our reading device to use the online banking offer on the Internet ( You can also revoke your consent at any time for the future by uninstalling our photoTAN app from your device.

What do I need the photoTAN app for?

The photoTAN app is one of our security factors. The photoTAN is an important part of every login and transaction in your online and mobile banking. It is used to verify the order data you have entered and to generate the transaction number (TAN).

How does photoTAN-Push work?

The push function of our new photoTAN app is particularly convenient. As soon as a new order is available for you to approve, we send you a notification to your smartphone when you use photoTAN-Push. When you then open the photoTAN app, the order to be approved is displayed directly for you to check. If the data displayed is correct, you release the order with just one click.

How does photoTAN scan work?

After placing an order in Online Banking, a mosaic-like colorful graphic appears on the monitor. You scan this with the photoTAN app. A TAN is displayed immediately. To check, you then see the essential details of your order again in the app. If everything is correct, simply enter the TAN on the computer and the order is confirmed.

By the way: With our mobile banking, you can make transfers even faster and easier than on your computer. To do this, use the free Commerzbank banking app!

The advantages of the new photoTAN app at a glance:

• Security: Commerzbank's most innovative TAN procedure.
• Uncomplicated: You receive a notification on your smartphone when a new order is ready for approval.
• Fast: You can approve orders with just one click.
• Free of charge: The use of photoTAN is free of charge for you.
• Mobile banking: Quick order approvals via the banking app using the App2App function.
• Offline usability: If your smartphone is offline, you can continue to approve orders easily with the scan function.

For more information on the new photoTAN process, visit

What’s New

Version 9.9.0

Small improvements and Bug-Fixes

Ratings and Reviews

4.8 out of 5
2K Ratings

2K Ratings

Jbarnes-teacher ,

Does not work (edited)

There was a recent iPhone update that has made this app incompatible. I am unable to do any sort of online banking due to the issue. I was assured it would be resolved within hours, but it has been days and still does not work :-(

The response was super fast and worked perfectly. Many thanks!!!!

Developer Response ,

Hello Jbarnes-teacher, We apologize for the inconvenience and technical issues with the PhotoTAN app in recent days. If you still have problems using it, we recommend the following steps: 1. Delete the photo app on your smartphone. Updating the app is not enough! Unfortunately, the deinstallation is absolutely necessary. 2. Then download a new version of the photo app from the App Store. 3. Activate with your activation letter. If you no longer have the activation letter, please order it according to the instructions on our website ‚Commerzbank Service Portal Private and Corporate customers’ under the heading Data protection and security: ‚How do I request an activation letter for photoTAN?‘ important note: If your access has been blocked, please wait two hours before performing the above steps. Best Regards, Your App Team

Moundst ,

Available in English!


moopoints ,

Let me paste my password

It’s infuriating but the developers decided to turn off pasting from clipboard functionality. It’s 2022…just let me paste my password. It’s safer and easier.

Developer Response ,

Hello moopoints, we have noted your wish. Please understand that we cannot give you a specific implementation date. Thank you. Best regards Your App-Team

App Privacy

The developer, Commerzbank AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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