Convoy 4+

Guys guys guys they cancel lots of their loads . Trust me they do cancel at the last minute leaving u stranded. Since they are so cheap in whole one year of installing their app I booked 5 loads and out of 5 loads 3 were cancelled. Out of which I only got paid $150 TONU not worth driving 135 miles to shipper then after spending all day I drove 135 miles to home what I got $150 for driving 270 miles. I won the bid on Friday morning for Tuesday pick load. Right around Noon on Monday they cancelled my load making lame excuse Shipper cancelled the load they put my same load on board lowering the bid amount from 1600( starting bid ) to $1300. Basically they can realize day to day market. They knew work is so slow and cover it for cheaper. I called them angry as I wanted the same load after the guy listened to my story he transferred me to booking team. I was made to hear music for over 40 minutes and then call hang up. It was a game. Then my load was gone and booked so I was just crying 😩😩. They have point system to monitor your performance what abt them Cancelling their loads at the last minute. I had to cancel my reload also from WA. This is the Seattle based team they have Fairfield loads they cancel a lot. No value of carriers. My friend does lots of loads with them he said it is very common practice with them sometimes they think they overpaid to carrier then they cancel ur load to find cheaper truck.

Thank you for the feedback, Gary. We're very sorry to hear about your experience. We know cancellations place a burden on your business and we try very hard to avoid them from happening.

To see other loads available please open the Convoy app, visit carrier.convoy.com, or give us a call at 206-866-2999 ext 2 and one of our brokers will help you out.

2nd review. It’s been a year and I’ve tried both Uber and convoy and I have to say convoy beats Uber hands down. Next day pay from convoy is nice when your a one truck operation cash flow is essential. Uber you have to wait they pay out on Wednesday and Friday bills have to be in by 10am PST to be included for that weeks pay. Convoy you can bid on your loads which I like. Uber nope if you bid threw Uber you have to call which to me is a waste because you can be on hold for a good while. Convoy you can text or call again a plus. Thanks convoy keep up the good work. Like to see more longer hauls out of SoCal.

Thanks for the awesome review Robz! We are always looking for more ways to improve your experience beyond our core features like free quickpay and in app bidding. In the mobile app, please open the main menu and select "Give Feedback". Once we see you suggestion come in we will follow up with you directly!

Soon as your Empty everything changes I was at location on time and was denied my detention because of 3 mins after the fact that I was at location. I have all emails on file and there BS garbage is that the app this the app that the app that and blah blah blah blah blah that the app blows and swallows and so on and so forth everyone understands and everyone is sorry but nothing is done and nothing happens either what have i learned that app is at fault and my fault for not being 3 minutes early maybe I should ran to the gate instead of walking 2 blocks away. and not having paperwork state that I wasn’t 3 minutes over like there steam pile of a app told them no one talks nor phone calls from the app all email so there’s no person to person interaction and that’s the way they get away with unscrupulous shady BS that they getaway and try to get away with. For those that use it beware there’s a delay on the timelines and the app is not correct. If I had the money I’ll sue these STEAMING PILES. All day everyday. For false and misleading information on the timeline lines offered from there garbage app

Hey boss, I'm curious about this experience with Convoy, and hope we have improved since you last reviewed us. Please reach out to me directly at reviews@convoy.com if you would like to chat further. We want to make sure we make this right with you! -Macey