Corporate Phone 4+

Phone Speed

When calling someone from the number there is a notable connection delay. The receiving party answers the phone and says “hello” but the call hasn’t even picked up on my end yet. It’s still ringing. Usually the person has to say hello two or three times before I’m hearing it as the caller on my line. Not a good customer experience. I also did the connection test within the app and it gave me an A rating. So apparently this is the best it will get.

Developer Response ,

Best SM,

Thank you for your feedback! We've been working on rebuilding our infrastructure to address voice feature issues. The upcoming February update will bring substantial improvements to our legacy system.

Doesn’t connect over the app anymore

I’ve been using this app now for over one year, since I’m traveling globally. This app was provided by my agency. I’ve used it globally with full satisfaction but since the last update I’m not able to make calls anymore or send text messages. This means that my customers of my two companies can not reach me anymore. And this is a bad thing. I’ve reached out to the team yesterday by email and got an answer back. They state that the app doesn’t work overseas. Which is strange because they wrote in their statement “Go mobile! Take Phone Service everywhere you go, with the Corporate Phone mobile app.” And when I read everywhere then I would think it should be everywhere, because everywhere is not only the U.S. If this is not going to be solved I need to go elsewhere because this is very bad for my business.

Will probably cancel soon

I have this service through registered agents and it’s probably the worst service that they have to offer. I’ve used VoIP services in the past and this one just doesn’t cut it, especially for a business. The SMS message notifications come but then it takes a while to be able to see it. It seems like the only phone calls that connect are the ones that come in from phone numbers saved in my contact list. There’s a definite delay with the connection when making and receiving calls. I just gave out a bunch of business cards so that’s the only reason that I don’t cancel now but I’m going to stop handing them out so that I can eliminate this service.