CRAFTSMAN Auto Assist 4+

I am not employed by Craftsman or coerced to write anything. I bought my obd at Lowes. It works great. It immediately showed me 4 codes I need to fix but it also shows all the details of every part of my car. The recalls, MPG, safety ratings & I
was even able to schedule maintenance through it. Really easy to use & very thorough. I love it!!

This app and the related OBD device that I purchased to scan my car with is great. It doesn’t have a massive amount of functionality, but alongside the app, I find it useful for tracking maintenance intervals of some basic stuff, or clearing faulty error lights with my previous car. I have some suggestions/complaints for Craftsman, though:
• The function for setting oil change interval preference is rather limited. The app offers three options for change intervals (2500, 5000 and 7500 miles), all of which are reasonable, but it’s silly that I can’t input my own interval (6000 based on the owner’s manual).
• When entering tire tread depth manually, the app only accepts measurements in millimeters, which is a mild annoyance when you own a depth gauge that only measures in inch fractions.
• The app has an irritating bug that randomly adds mileage to the in-app odometer entirely on its own. Earlier this day, I opened it to find it had “recorded” an extra 100-ish miles to the counter, which I proceeded to correct backwards to match my car. I have to do this frequently. There seems to be no pattern or reason for this error.
Craftsman, please consider improving the app accordingly. Thank you for its usefulness so far!

First review I think I've ever written on here, but I have had problems after problems with this sensor and program. Seems like it'd be a good program if it worked, but it does not. My phone will connect to the sensor fine, I have the newest software on my phone, I have the latest version of the app, and it still gives me an error message when I try to do a scan. It tells me to email the help desk and when I emailed the help desk I was transferred to different departments three times and then they stopped responding to me. Emailed two other times and they kept transferring me to different departments and then ghosting me.