Credit Union 1 Mobile 4+

Credit Union 1 (IL)

    • 4.3 • 551 Ratings
    • Free

Description

Credit Union 1 Mobile Banking is a secure, convenient way to access your accounts anytime, anywhere, using your mobile device.

This application allows you to:

•View account balances
•View account transactions
•Transfer funds between your checking and savings accounts
•Deposit checks
•Be assured that your information is safe and secure
•And more!

What’s New

Version 21.0.5907

Feature enhancements and bug fixes

Ratings and Reviews

4.3 out of 5
551 Ratings

551 Ratings

Earldh ,

Sign into new legacy website 1st before mobile app

Update: evidently you have to log into the online legacy website first before you attempt to use the new mobile app

You will also be asked to register on line some information including your Social Security number which I thought was odd but seems very legit

You then have to delete the updated app and re-download it and it let me into both online and the mobile app and they both look like a much better experience than before

This was all with the help of an online customer service person at 6 AM in the morning! Credit union 1 failed to inform everyone that you needed to log onto the online legacy website first even though I’m sure many people like me only ever use the mobile app and rarely go to the online legacy website anymore! Honestly I have updated mobile apps with Bank of America and Chase and Discover and it’s been much more seamless and user-friendly than this whole update experience... otherwise the new app and the new website get four stars
******************************************

Would be great if it would let me in ...both the legacy website and the mobile app have locked me out even though I’m using the same exact login credentials I’ve used for years

peachlemonade ,

Stone Age Credit Union

I’m sorry, I’ve been with CU1 since college and I’m starting to realize they are light years behind other institutions when it comes to accessing your money and digital banking. They’ve advertised this “new digital banking” for the past 6 months only to give us an updated app/website. They zero new features, no Zelle, no ability to pay mortgage from outside account, no edocument upload. This is a joke, you have to go into the bank to take care of several things or mail it to them. I can’t understand why anyone that is tech savvy would bank with them. I honestly wouldn’t recommend them to any friends or family. The app is a joke as well, when it is stakes up against other credits unions like Navy Federal in terms of features and UI. It’s so limited. I’m giving this review because the app is one the many things I check before signing or changing banking institutions. If you want a bank account to hold some money/savings in, this maybe great but to do transactions it’s abysmal. I honestly regrets refinancing with them because it’s a pain to pay your mortgage, as they make it so hard with many steps.

Icopr2 ,

Slacking innovation

I’m a little disappointed in the app in the fact that you cannot look up your credit score, as you were able to in the past.
Secondly, transactions are delayed by days if not weeks to be displayed on the app.
For as big as CU1 is you’d think they would invest into better technology and ideas for an app.

App Privacy

The developer, Credit Union 1 (IL), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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