CT Provider Mobile 7.2 12+

Since the 7.2 upgrade, all the fonts in your chart notes are automatically bolded and italicized and you can’t do anything about it.

Thankfully, I pay $1200 a year for support and was able to submit a case on this the same day it was discovered. Sad news is that the case has been ignored for 2 months as of the writing of this review.

You know, it’s like CT doesn’t realize there are beta versions of upcoming iOS and iPadOS releases and could be prepared for conflicts with their updates.

The positive news is that if you hire an IT person (because most CT Implementation team members won’t help your networking), you can get off-site access to do chart notes. This is a saving grace for me in many ways. Just wish my notes didn’t look like an idiot was typing them being bolded and italicized throughout.

The notes part works somewhat, my biggest annoyance is that every time you leave a patients note it kicks you all the way back to the beginning of the patient list so if you see more than a couple people this becomes a big waste of time, they could also fix it if there was any way to know if a chart has been completed like in the desktop version. Since I can’t see what I’ve already completed I have to click back into to each chart to check, and then when you save and exit it goes back to the beginning of the patient list so I have to scroll back through everything again. Come on these simple issues need to be fixed, otherwise the app is almost useless unless you only see 5 patients a day.

App errors-out constantly, loses connection to the server, or lags out otherwise. Most recently, EVERY ONE OF MY MACROS magically disappeared. Can't be fixed without dedicating time to have a remote tech take over and attempt to fix it during business hours *sigh*
😤🙄