Cytracom Mobile 4+

Cytracom

Designed for iPad

    • 4.2 • 866 Ratings
    • Free

Screenshots

Description

Bring your business line with you, wherever you are! Cytracom Mobile brings the power of our cloud-based UCaaS communication platform to your iOS Device. Simply log in with your Cytracom account credentials and start connecting.

TAKE CONTROL OF YOUR PHONE CALLS
- Make and receive business calls from your personal device.
- Seamlessly merge, split, and transfer calls to keep your communication efficient - even on the go.

CONNECT FASTER WITH BUSINESS MESSAGING
- Connect with people in their favorite way - through text - all from your business line.
- Collaborate with teammates using Rooms and Direct Messages.

SHARED INBOXES: ONE VOICE. ONE THREAD.
- Now, customers can reach you through a single business line while your team joins forces behind the scenes.
- Collaborate privately with internal messages and mentions.
- Know which internal team members are active, and when they are viewing or responding to a Shared Inbox.
- Priority tags help you prioritize your client conversations.

CHECK VOICEMAIL AT A GLANCE
- Read your voicemails on the go with Voicemail Transcription.
- Listen to voice messages and manage your voice mailbox from anywhere.

New to Cytracom? Cytracom is a UCaaS provider focused on meeting the needs of the small-to-medium business landscape with advanced communication solutions. Check out https://www.cytracom.com/partners/locate-a-partner to find a partner. Looking to partner and sell Cytracom? Check out https://www.cytracom.com/partners/partner-program to get in touch.

What’s New

Version 23.25

With this release, we added verbiage in the dialing popup when the user has no connection and fixed an issue where messages did not immediately display when the app was active or backgrounded on the message thread or message list views.

Ratings and Reviews

4.2 out of 5
866 Ratings

866 Ratings

LAT63 ,

Poor Contacts option

I use both the desktop version and mobile version. I was able to add business contacts in the desktop version but it does not carry over when I login to the mobile app. The mobile app only allows you to have the extensions from our company or add all of your personal contacts from my cell phone. I don’t like having my personal contacts included on the app. Wish you would allow adding other contacts in the mobile app.

coscath ,

Horrible

This is the worst app I have ever used. You cannot text while making a phone cal. If a second call comes in your original called drops, the speakerphone option is extremely clunky as you cannot activate this until the call connects and then it asks you if you want speaker phone or AirPlay which means you lose the first 30 seconds of the conversation. Even when the call connects to the speakerphone it vacillates between speaker and the actual phone it never stays on one option. This app does not work with Siri so everything has to be done by hand which is a major flaw. ByIt takes hours for texts to populate on the phone even though I have my notifications set the push I have to log into the server to see what’s going on which is a major problem. And lastly there is no ringer with any of this. The phone doesn’t ring nothing alerts me when a text comes in it’s a major flaw and I’m not the only one that has this problem if you go on Cytracom is in ternal I hope site you’ll see the room many people experience this problem.

KyleTG83 ,

Texting Subpar, everything is good

Receiving texts has constant glitches. Most times, texts do not show up until I open the app and refresh. Notifications for texts don’t work and I have check to make sure I have them on. Notifications on Apple Watch doesn’t work well either. I used to use RingCentral and loved the app and it always worked well. Never missed a call or text. I can’t say the same for Cytracom. I wish our company stayed with RingCentral instead. This app is how almost half our staff communicate. Other than that, phone calls mostly come through and sound is good. There is no way to add Cytracom specific contacts to keep business separate from personal. I guess they didn’t think that through well enough.

App Privacy

The developer, Cytracom, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Siri

    Get things done within this app using just your voice.

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