DAT One 4+

I’m not the first or last to say we don’t like the new app. First thing the text is too small. The boxes are not necessary. Also when choosing a new city you have to imput the types of truck loads you can do. Overall this new app isn’t helping us. It’s making our view of loads harder. I’m glad I do not drive because if I had to use this app everyday omg. I tried this app when it was first suggested and compared time to look at a load on both apps. This one severely slows the process. Please bring back the look and feel of old app. You will see a decline in app usage from this horrible app. It’s too much. Too small we don’t need a map. We don’t need small text inside boxes. If anything the old app needed to be bigger. Dat is slow and clunky on the desk top but it’s our only option now of being efficient with your platform. Now I can’t book a load on the go. Good job developers. You failed.

Thank you for taking the time to provide feedback. We are sorry to hear you’re disappointed with the app. We are continually working to enhance our carrier experience and would like to discuss your feedback further at 800.547.5417 or via email at customer.support@dat.com.

We need the red dat back , can’t look for multiple routes , have to enter new locations every time , example I’m trying to look for loads for the 11th and 13th only but not the 12th can’t do it anymore and also you can’t preset your regular routes you have to enter and delete every search,. example I’m trying to have Riverside, Ca to Tracy, ca In search ready as well as Tracy , Ca back to Riverside, Ca , as well as Riverside to Arizona and back before you can have them preset and just change the dates and your golden now you have re enter everything new locations , dates , reefer or van to etc… by the time you Enter you will lose a load . , cancellation of this app after 10 years + will be a sure deal . Why make things more difficult, ridiculous unnecessary changes , should have just added to red dat board, you will definitely lose customers, the only customers that will probably like this app will be the new customers that never used the red load board , it was simplicity at its finest now it’s Trash .

Thanks for taking the time to respond. Switching to a new app is not easy. DAT One has all of the features of the red DAT app though some of them are named different. The search templates can be found under 'Recent Searches' now. You can find out more by navigating to your account and selecting "help". We are always looking for ways to improve the user experience, if you'd like to reach out with feedback please call our team at 800.547.5417.

I am just blown away how disastrous this app is, who on earth came up with the idea of this app and who on earth approved this to be put out there you guys need to use a owner operator to develop apps to understand what is really needed or not I don’t think anybody complained on the old app DAT just decided to do something new and you guys failed big time. Just bring back the old app, leave it the way it was you want to add a few more features fine, but leave everything else the same. DAT should concentrate on making sure no double brokers, shady brokers get to post freight making sure that they always have a valid working phone number in the posting ,any broker that uses email only is shady. Making sure that people cannot login from outside United States the way all these shady double brokers do. Making sure all the addresses brokers are using are not virtual offices, any broker that uses virtual office is a shady Broker as well. DAT help us owner operators to make money not to lose money in this industry.

Thank you for taking the time to provide feedback. DAT takes claims of double brokering and other criminal behavior very seriously. Please provide us with the information you have and we will look into it. You can reach out to us at customer.support@dat.com or via phone at 800.547.5417.