Love this game, it is one of my favorite Zombie games,I have tried and played many over the years. Their is a but, sorry😬 my game keeps glitching. I had a token for a special gun I was hoping to use in a raid and as soon as it started it went dark then all I see is the menu displaying the different missions and I hear the game playing but that was it. I closed out the game , opened it back up and it started me off in the raid. I have been trying to buy a battle pass but every time I try and hit purchase I see white dots floating around and next thing I know …purchase failed. So I tried for another item to see if that would work and it did. Two other items worked .I had made so much progress with this game a few years back and bought all the best weapons, had a lot of cash and decent amount of gold but when I redownloaded this game none of that came up. It logs me in through Game Center I believe. My info is the same and it should have been stored in the cloud. My husband redownloaded his game and all his info for the game came up, all his progress and it has been the same amount of time. I sent an email a couple days ago and was told I would be contacted in less than 24hrs but no one ever reached out, So bummed .

They wouldn’t give me back my no-reloads, I have proof of all my purchases, yet I keep contacting them and nothing happens. The spin of the wheel automatically chooses the item that you don’t want and make the items of higher value picked last. All to get you to buy more gems. I bought the no-ads and yet still seeing ads. They trying to make as much money possible off the in-app purchases. It’s a fun game, but it’s unfair to those who spent and is spending money on the game. I had all the weapons. Couldn’t get them back. The working of the saving and in-app purchases is soo one sided. I was unable to purchase the battle pass for a week. They told me to delete and download again, did it everyday for a week still nothing happened. Then just when we’re 9 days away they allowed me to get the battles pass. Now I don’t have enough time to max out the tiers. I would have to but them. Everything on this game far as in-app purchases is waaaay too expensive.!!!

**UPDATE: It seems like the ad company finally fixed the issue with the non responsive close buttons with their ads. The game is fun and I'm giving a couple of stars back, but I wish more guns, skins, charms, and other accessories were more easily available, even if you had to buy them. There's too much tied to seasonal events. To the developer: Some of us will pay for items outright if you give us the option. Events are great, but you're putting too much emphasis on ad revenue and not enough on direct transactions. Thanks.**I really tried to get past this issue but it's one of the most frustrating issues I've encountered with a game. This game is extremely ad heavy, which I wouldn't mind, but every other ad I watch ends without a working close button. I'm literally stuck to the point I have to close and reopen the game, losing my progress and bonus from watching the ad. It kind of feels like a scam. The support team have been very nice but say it's up to the ad company to fix it. I disagree. It's up to the game company to work with legitimate advertisers. Unfortunately, I'm going to move on to another game. Good luck.

The fact that you spent real money in this game and have the same arena, standing still, lack of encouragement to keep going. I wish the main character is able to move and hid and collect rewards while at it, this game has a lot of potential but it lacks in the entertaining part. I spent money to get a quality and to be entertaining, I normally spent hours and hours on this game when I first downloaded but now after seeing the same arena, same Zombie, same standing still with no sense of moving away from the zombies or just to have some excitement. But nothing you just stood there and shooting with powerful weapons. I don’t know where this game is heading in the future, and all I’m saying is everything is perfect but im lacking of entertaining and not even motivating and the last one im am lack of engaging in the game while I play. Three major components that is effective in the gaming world. So world, if you’re like me a gamer download this game and let me know if what I encounter is true. I’m telling after two to three days you’ll stop engaging because is lack of those things I just mentioned. Developer,Please fix these I had this game for year hoping that I can spent money for any major change. I’m hurt that this game has so much potential but there’s a lack of interest.