Screenshots

What’s New

Version 3.18.0

The Deliveroo app gets better with time – like a bolognese sauce, gently simmering on the stove.

Update to the latest version and you'll enjoy a generous dollop of bug fixes and a sprinkling of performance improvements.

Bon appetit!

Ratings and Reviews

4.7 out of 5
28.3K Ratings

28.3K Ratings

Editors’ Notes

Sometimes, cooking or heading out to a restaurant just isn’t in the cards. Deliveroo makes those moments far more memorable by delivering meals from places that don’t normally do that. The quick, clean interface makes it super-easy to find nearby burgers, sushi—whatever’s calling your name—and then place an order. We particularly love how the real-time updates on the driver’s progress tell us exactly when you'll get to satisfy that appetite.

Sora Man ,

Frustrating and Zero Support

When ordering breakfast, keep running into the same problem. After picking what we wanted and then then trying to finalize, for a message saying “restaurant has now closed”. Called restaurants who said they were still open, accepting orders and to please keep trying. Problem kept repeating and there is no way to get help other than sending an email (received an automated response).

It is a great service when it works but repeated errors/frustration like this with no way of getting any help makes me eager to find a more reliable alternative.

siriusbrighter ,

Horrible customer service

My order was not delivered due to the drivers not being able to reach my address. Deliveroo offered me a credit for the order. However I cannot use this credit for any order and the app is not allowing me to switch payment methods to my credit card. Hence I am stuck in a limbo unable to order anything.
I wrote to customer service about this. They responded to my email after two days and promised to fix the issue in 2 days. It’s been a full week and no resolution so far. In addition I would like to point how difficult it is to find any customer support from within the app interface. It has been hidden away under the ‘About’ sub menu of the ‘My Account’ screen. This is a deliberate cumbersome design to prevent people from contacting customer support.
Overall, Deliveroo seems to not care for its community of users. I am a Deliveroo Plus member and I deserve benefits and speedy customer service none of which are offered satisfactorily.

Editors’ Notes

Sometimes, cooking or heading out to a restaurant just isn’t in the cards. Deliveroo makes those moments far more memorable by delivering meals from places that don’t normally do that. The quick, clean interface makes it super-easy to find nearby burgers, sushi—whatever’s calling your name—and then place an order. We particularly love how the real-time updates on the driver’s progress tell us exactly when you'll get to satisfy that appetite.

Information

Seller
ROOFOODS LTD
Size
144.9 MB
Category
Food & Drink
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic, Chinese, Dutch, French, German, Italian, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
Rated 12+ for the following:
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Copyright
© 2019 Roofoods Limited
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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