Jahez 4+

Jahez

Designed for iPad

    • Free

Screenshots

Description

The Easiest and Fastest food delivery service in Saudi Arabia.

Jahez is a Saudi app that specializes in online food delivery, and is covering more than 54 cities across Saudi.

Your favorite meal is few steps away, when your feeling hungry just order, choose locate your address, and the receipt will show up next with the total price, you can pay seamlessly through Apple Pay or any other payment you like, Once the order is accepted you can live track it.
Proudly the estimate delivery time is a record break 30 mins, that's because 98% of your order process is automated.

Because quality is our standard, we at Jahez are determined to provide a unique customer experience through fast delivery, payment options, continuous service developments, and the variety of restaurants.

What’s New

Version 416.2

Jahez team is working hard to provide faster service and an easier ordering experience, as this update includes general improvements to the appearance and fixing software problems.

Ratings and Reviews

4.6 out of 5
84.5K Ratings

84.5K Ratings

Gone withth the wind ,

Good but needs customer services imprivement

التطبيق كان جيد بالنسبة لي ولكن حصل ووصل طلبي ناقص والسواق قال هذا اللي اعطوه المطعم فقط.
للاسف رقم الاتصال بإدارة البرنامج مشغول طوال الوقت ولايوجد اي وسيلة للتواصل مع المطعم او تقييمه ولهذا السبب دفعت قيمة الطلب كامل على الرغم من انه وصل ناقص. اقترح اضافة خاصية ارسال تعليقات وتقييم المطعم والخدمة ورقم اتصال بالمطعم او خانه لكتابة ملاحظات عن الوجبات لانه لايتوفر هذا الخيار دائماً.
شكرا لكم واتطلع للتطوير لانه من اساسيات نجتح البرنامج.
بالتوفيق

I actually liked the app. Until I had a bad experience trying to reach customer service through the busy line coz I got my delivery perfectly on time but not exactly the order. Actually, two meals were not there. The driver blamed the restaurant and there was no solution. I suggest adding a button to send direct messages to service providers in Jahez and add the restaurant contact # next to it. This will also help in customizing the orders especially that it’s not always allowed to make notes about meals preferences.

Vuxxii ,

Basic customer service feature

I was going to give this a 3 star until I opened the AppStore page and the first review that popped was relating customer service from 4 years ago. To me it’s astonishing that a basic feature that could be found for free and added to the app is not there. Contacting customer service within the app can only be done via phone call which makes no sense unless the matter is urgent. For anything else like bugs etc. customers aren’t invested that much in your company to call you, but they’ll send you a message since it doesn’t require much from them. This basic necessity which is found in every other platform small or big is somehow not available within the app. My message to the management don’t add value on the cost of fundamentals.

Edit: No one puts an “about us” section in an app.

Developer Response ,

Dear valued customer, we appreciate the time and effort you have spent to share your insightful comment, which will be seriously considered and adequately implemented.. Have a great day 🌹

sarahhhh123456 ,

Don’t download if you value customer service

I wanted to start using Jahez recently and it was a BIG mistake. The lack of customer service is so infuriating. My food came and the chicken was not cooked well and I wanted to complain but the only option was to call??? It is 2023 and technology is very advanced so I don’t understand why chat is not available. I messaged them on Instagram regarding this issue because I don’t think the matter is urgent enough for a phone call and it was late, and they told me they will respond once the restaurant has replied to them and I got NO reply. I followed up and they did not answer. So ridiculous. If you value customer service just pay the extra fees in other apps because it is not worth it when you have a problem with your food and no easy way to contact them

App Privacy

The developer, Jahez, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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