Jahez 4+

Jahez

Designed for iPad

    • 4.7 • 84.6K Ratings
    • Free

Screenshots

Description

The Easiest and Fastest food delivery service in Saudi Arabia.

Jahez is a Saudi app that specializes in online food delivery, and is covering more than 54 cities across Saudi.

Your favorite meal is few steps away, when your feeling hungry just order, choose locate your address, and the receipt will show up next with the total price, you can pay seamlessly through Apple Pay or any other payment you like, Once the order is accepted you can live track it.
Proudly the estimate delivery time is a record break 30 mins, that's because 98% of your order process is automated.

Because quality is our standard, we at Jahez are determined to provide a unique customer experience through fast delivery, payment options, continuous service developments, and the variety of restaurants.

What’s New

Version 3.9.5

We work hard to provide a better and easier ordering experience, and this update contains several bug fixes.

Ratings and Reviews

4.7 out of 5
84.6K Ratings

84.6K Ratings

Gone withth the wind ,

Good but needs customer services imprivement

التطبيق كان جيد بالنسبة لي ولكن حصل ووصل طلبي ناقص والسواق قال هذا اللي اعطوه المطعم فقط.
للاسف رقم الاتصال بإدارة البرنامج مشغول طوال الوقت ولايوجد اي وسيلة للتواصل مع المطعم او تقييمه ولهذا السبب دفعت قيمة الطلب كامل على الرغم من انه وصل ناقص. اقترح اضافة خاصية ارسال تعليقات وتقييم المطعم والخدمة ورقم اتصال بالمطعم او خانه لكتابة ملاحظات عن الوجبات لانه لايتوفر هذا الخيار دائماً.
شكرا لكم واتطلع للتطوير لانه من اساسيات نجتح البرنامج.
بالتوفيق

I actually liked the app. Until I had a bad experience trying to reach customer service through the busy line coz I got my delivery perfectly on time but not exactly the order. Actually, two meals were not there. The driver blamed the restaurant and there was no solution. I suggest adding a button to send direct messages to service providers in Jahez and add the restaurant contact # next to it. This will also help in customizing the orders especially that it’s not always allowed to make notes about meals preferences.

Vuxxii ,

Basic customer service feature

I was going to give this a 3 star until I opened the AppStore page and the first review that popped was relating customer service from 4 years ago. To me it’s astonishing that a basic feature that could be found for free and added to the app is not there. Contacting customer service within the app can only be done via phone call which makes no sense unless the matter is urgent. For anything else like bugs etc. customers aren’t invested that much in your company to call you, but they’ll send you a message since it doesn’t require much from them. This basic necessity which is found in every other platform small or big is somehow not available within the app. My message to the management don’t add value on the cost of fundamentals.

Edit: No one puts an “about us” section in an app.

Developer Response ,

Dear valued customer, we appreciate the time and effort you have spent to share your insightful comment, which will be seriously considered and adequately implemented.. Have a great day 🌹

NSR.94 ,

Unprofessional

Very buggy app and the drivers don’t follow the instructions for the delivery. It is kind of slow as for the response, once the order is clicked. There is a process afterwards which to put the payment information again. The question is, why the payment is already saved and then putting the information again in every order?
Also, as a delivery app, there’s no way to see the order appearing as a receipt in the email, just in the app, even the order instructions are not appearing. There are some drivers who don’t even follow the timeline of the order, and kind of going around after receiving the order, not for drop off the food for someone else, just to play around. There should be a timeline for the order.

App Privacy

The developer, Jahez, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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