DiDi Food - Food Delivery 12+

Name: DiDi Food - Food Delivery
Rating: 4.4 (1882 reviews)
Author: DiDi

DiDi

- 4,4 • Оценок: 1,9 тыс.

- Бесплатно

Снимки экрана (iPhone)

Описание

Are you craving sushi, pizza or a salad?

With DiDi Food you can order from your favorite restaurants with just a tap of your finger!

With more than 10 million orders delivered, we are experts to get you in minutes the food you want.

In just 3 simple steps, you can enjoy delicious food without leaving your home: Open the DiDi Food app and choose your delivery address Choose your favorite restaurants, and select dishes from their menu Choose a payment method to submit the order, and your meal will be promptly delivered to your door by one of our couriers

Very hungry? View stores according to the fastest delivery times and get your food as soon as possible.

Very busy? Don't worry! With just a few clicks, you can order, pay and get your food delivered in minutes.

Want to know your order's location? Track your order's entire real-time progress from ordering, to preparation, to delivery.

You can even view your courier's location on the map At DiDi Food we want you to have the best experience.

In case you need help, our support team will be happy to help you 365 days a year.

Enjoy your meal!

16 окт. 2024 г.

Версия 3.0.37

1.Optimized visual effects to enhance your user experience
2.Fixed certain bugs

4,4 из 5

Оценок: 1,9 тыс.

Easy to use and convenient!

Used this app quite a bit while traveling around in Colombia & Mexico. Very low delivery fees, and a convenient way to order food without having to deal with cash. Also good for late night munchies when it’s not safe to walk around outside.

Poor customer support, unusable

As an app designer, this app is a headache. I have tried to place an order on several occasions and it won’t let me because of a promo that I “don’t apply to”, there is no way to disable said promo and the app prompts me to order something different. Because apparently we’re supposed to eat whatever the app will let us order. Getting help on the app is pretty much impossible, unless you have a problem with your card, of course. I tried to uninstall it several times, delete my account and open it again, I’ve had it installed for a while trying to place an order and it’s been no use. I’ll just stick with Uber honestly.

Not very good service.

There’s no customer support at all, I’ve tried calling multiple numbers and even the one they directly put on the app as their customer support number is incorrect, every time it connects me to a life support customer service representative, so not at all Didi. I had been using the app for awhile and it was alright, prices are high but that’s to be expected, but last few times no one delivers my order and I’m left waiting for a ghost courier with the wait time being 3+ hours. Worst part it also won’t let me cancel the order cause they charge a cancellation fee and you can’t call anyone for help, needless to say I’ll be changing to Uber eats, see if that’s any better…

Paty, this is not the experience we seek for our customers. So that we can better understand this situation, we ask that you contact us using the link https://web.didiglobal.com/ (type in your browser). We hope to serve you better next time. DiDi Food - Enjoy delicious food anytime, anywhere

Разработчик DiDi указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.