Doc B's Rewards

Name: Doc B's Rewards
Rating: 4.9 (2947 reviews)
Author: Not Just Burgers, LLC

Food & Drink

Only for iPhone

Free · Designed for iPhone

2.9K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

Not Just Burgers, LLC
Language

EN
English
Size

88.6
MB

iPhone

Set in a comfortable and inviting atmosphere, Doc B's Restaurant + Bar serves food made from scratch daily. Incorporating the highest-quality ingredients, the menu includes a variety of entree-sized salads,"very special” entrees, crave-worthy burgers and sandwiches, signature Wok Out Bowls™, housemade pizza, indulgent desserts and so much more. Doc B’s also impresses with an extensive craft beer, wine and spirits selection in addition to signature cocktails. No matter what occasion, the expansive menu truly offers something for everyone. With each location having its own personality, we invite you to experience hospitality at its best, at the location nearest you! Download our app to get rewards and extra perks. Here’s how it works: 1) Register your credit/debit card(s) in the app. 2) Dine as usual. 3) We’ll buzz your phone when you earn a reward. No need to fish your phone out, check-in, or scan anything. Just pay as you normally would. 4) Rewards show up on your phone for you to use. It's like magic!

Ratings & Reviews

4.9

out of 5

2.9K Ratings

Great lunch choice 😎
08/04/2023

IslandVybez🎊
I was in the area and popped in for lunch , I say this was a very good pick my experience was great from entrance hostess to my server’s Mary & Amos they were professional and attentive. Suggested ideas checked in .and I also noticed the manager who was very hands on thank you Christopher who also checked on us and asked how was the meal, also told me about the location in Coral Gables which is closer to my home . Will be back soon 🤗
Great lunch choice 😎
08/04/2023

IslandVybez🎊

I was in the area and popped in for lunch , I say this was a very good pick my experience was great from entrance hostess to my server’s Mary & Amos they were professional and attentive. Suggested ideas checked in .and I also noticed the manager who was very hands on thank you Christopher who also checked on us and asked how was the meal, also told me about the location in Coral Gables which is closer to my home . Will be back soon 🤗
Why I Stopped Using the App to Order Food
Apr 6

fxtinord
The app was perfectly fine for years. Five stars. I would order my food all the time with zero problems and earn the points just as they state. Then, they changed it. Now when using the app, it forces you to order through grubhub, whether it’s delivered or you pick it up yourself. No other option. What’s the problem with this, you ask? You’re ordering through their app, for their food and the order for pickup goes to the restaurant with no problem just like the original app. The problem is, YOU WON’T GET THE POINTS! I lost roughly 60 points discovering this little nuance. Now I use the app simply to view the menu and I now MANUALLY submit my points through the app. And yes, I also need to call my order in ☹️. Suggestion, go back to the old app Doc B’s or at the very least, let folks know they’re not going to get their points automatically anymore.
Why I Stopped Using the App to Order Food
Apr 6

fxtinord

The app was perfectly fine for years. Five stars. I would order my food all the time with zero problems and earn the points just as they state. Then, they changed it. Now when using the app, it forces you to order through grubhub, whether it’s delivered or you pick it up yourself. No other option. What’s the problem with this, you ask? You’re ordering through their app, for their food and the order for pickup goes to the restaurant with no problem just like the original app. The problem is, YOU WON’T GET THE POINTS! I lost roughly 60 points discovering this little nuance. Now I use the app simply to view the menu and I now MANUALLY submit my points through the app. And yes, I also need to call my order in ☹️. Suggestion, go back to the old app Doc B’s or at the very least, let folks know they’re not going to get their points automatically anymore.
Does not credit rewards points
Jun 12

CRinTexas
The app works just fine for ordering, but it does not credit rewards points. When I reached out to customer support (a group called Thanx), the first representative was helpful in crediting two of my orders, but then another representative emailed stating that I couldn’t receive rewards points because the order was placed through DoorDash (which it was not - I placed all orders through the Doc B’s app while logged into my account). The aesthetics of the app look similar to DoorDash, so it may use the same platform…it’s surprising that the app’s own customer support team wouldn’t know this. I have placed an additional two orders since I reached out to customer support (neither of which were credited to my account).
Does not credit rewards points
Jun 12

CRinTexas

The app works just fine for ordering, but it does not credit rewards points. When I reached out to customer support (a group called Thanx), the first representative was helpful in crediting two of my orders, but then another representative emailed stating that I couldn’t receive rewards points because the order was placed through DoorDash (which it was not - I placed all orders through the Doc B’s app while logged into my account). The aesthetics of the app look similar to DoorDash, so it may use the same platform…it’s surprising that the app’s own customer support team wouldn’t know this. I have placed an additional two orders since I reached out to customer support (neither of which were credited to my account).
Problem with app
12/01/2023

Prose763xzzxx
Food is all right and the app was fine fir a bit, but now I can’t use it to order food. It goes straight past the home page to the rewards page and the arrow to go back doesn’t work. My only only other options are to look at history or upload a receipt. Not satusfactory. One way around this problem is to delete the app and reinstall. But once the order is placed — with newly re-entered credit card info, etc. — it’s back to the rewards page problem. This is not goos. I tried to write a report in the app store rather than a review, but that was futile. So I’m left to complain here. Fix the app. Please.
Problem with app
12/01/2023

Prose763xzzxx

Food is all right and the app was fine fir a bit, but now I can’t use it to order food. It goes straight past the home page to the rewards page and the arrow to go back doesn’t work. My only only other options are to look at history or upload a receipt. Not satusfactory. One way around this problem is to delete the app and reinstall. But once the order is placed — with newly re-entered credit card info, etc. — it’s back to the rewards page problem. This is not goos. I tried to write a report in the app store rather than a review, but that was futile. So I’m left to complain here. Fix the app. Please.

We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com

Version 47.3.23

Dec 16

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