Documents: File Manager & Docs Ratings and Reviews

💯Download It – You Will Not Be Disappointed

Hands-down, without a question this is the best folder, organization app on the App Store. Completely free, not including features that are not needed, with built-in, audio, video, PDF, and any other file preview that you need. Built-in cloud access, which enables you to literally login to all of your cloud accounts, across-the-board all at the same time and stays logged in so you have access to all of those files. You also have access to the native files and the native photos, making it the only app that you need to access every single file on your iPad/iPhone. Built-in Web-DAV server, giving you the ability to transfer any file or folder to and from your iPad/iPhone. Built-in browser so that you don’t have to go from one app to the other if you need to grab something off the Internet that you haven’t already downloaded. Readdle is an amazing developer who has my backing 100%. I have no intention of using any other app because literally there is no other app that can do as much as this app can do; at least not all in one place. If I could give it a 10 star rating I would because after three years of using it, I have not been disappointed once.

Developer Response ,

Hi! Big thanks for the awesome review! 🚀 We're thrilled to know our app is adding value to your experience. Your encouraging words drive us to keep evolving and enhancing your app journey. Rest assured, we're dedicated to making our app even more impressive. If you ever have thoughts to share or suggestions, we're all ears. Your feedback is crucial in shaping the app's future, and we greatly appreciate it. Thanks for being an essential part of our community. Mykyta

Oh god the massive icons

2nd EDIT: I feel like I’ve been a bit harsh. Sorry devs, i know you work hard to make a great product. I just checked, and i first downloaded Documents (and also Scanner Pro) in 2010! That’s how long I’ve been on the Readdle train, and have been a happy customer the whole time. I still hope you give us the option to have small icons again though. :)

EDIT: I appreciate the dev response, but it’s basically “You’ll get used to it”. I don’t use the grid view and I don’t want massive icons on my screen ok any view. I’m pretty sure this goes against Apple’s design guidelines (none of their apps use massive icons). Of course you can make your app how you want, but just in case you need an example that you are the anomaly. Please at least give us the option to resize. I don’t have a phablet-sized screen. ORIGINAL: Did you even do some UX testing, or just decide that you personally liked this better? My eyes are burning. Please follow Apple’s UI and UX guidelines. Or at least give us a “normal size” button so we can choose. Also, reading your reply to another review, I don’t want to see all this information the massive icons allow.

Developer Response ,

Hello there, thank you for your feedback. I've added your vote to the app wish list, and we'll be sure to let our customers know if it's brought back. We’re always working on improvements to make the app even more useful.
Daria

For all the updates they do…

…it seems that both this program and PDF Expert share the same flaw: they will both crash in the background unexpectedly, especially when music or video is playing in the background. I cannot tell you how many times I am doing something in Documents or PDF, minimize the app to go to a different one, come back, and am greeted with the app restarting itself over and over again. It is especially annoying when I am listening to music or a video and the sound goes dead because guess what! The app crashed AGAIN. This app has all the potential in the world, especially for one that’s been around for so long, but what exactly are all these updates you’re pumping out doing if I am still experiencing crashes upon crashes upon crashes besides making the in-app icons needlessly huge with no option to make them as small as they were again? Do better. EDIT: Oh, and by the way? Putting what used to be a FREE FEATURE (MP3 extraction from videos) behind a subscription service paywall? Real classy, guys. It pays for all the super cool updates we get? What’s the point of those updates IF THEY DON’T EVEN WORK? This sounds more like a really sleazy way to force people to sign up since PDF editing tools and VPN weren’t cutting it and if it weren’t for the fact that I still have use for this app, I would kick it to the curb for practices like this.

Developer Response ,

Hi there, thank you for your feedback. Please note that we don't provide an option to extract data and it looks like you're using a third-party service to do that. As for crashing,
please share some more details about your workflow to rdsupport@readdle.com so that our engineers can look into the issues you've faced. Thank you in advance.
Daria

They fixed it (kind of)

So I reviewed this app half a year ago mentioning that the app works great for my use case, but every single time I want to download a file I find it almost impossible to select the file on the first try. The tiny button you have to push to open the share menu requires so much precision to press that it is always an annoyance. While the new redesign did not fix the button itself, it added a pop-up at the bottom of the app when you add a new file which allows you to access the share menu with a much bigger button. Not the fix I was expecting, but totally solved my problem. _______________________________________ Original review: The (...) button on each file is almost impossible to tap, at least on the iPhone 12 Mini. I have to try at least 6 times times every time I want to download a video, meanwhile the video will start up every time I miss the button by a few pixels. I don’t have thick fingers it’s just a really small area the button will accept a tap from. Please make it bigger.

Developer Response ,

Hi there 👋
Thank you for your review and feedback.
I am glad that the app fits your needs. If you have any further thoughts to share, feel free to contact us directly at rdsupport@readdle.com and provide us with the details about the case. We’d be happy to help you. Have a great day!
Daria.

Liking & using more than expected!

Very nice app to help organize all the files as well as see them...and then do something with them as needed. It is an Efficient app and I use it a lot. But I do wish they would do a better job INTEGRATING their apps to work together much more efficiently, and auto magical...and not need to go searching through the next doc or pic managing app u need. Like the printer app they have should open automatically after u send a web doc or photo to it but you have to hunt for the app...THEN name and save the file or pic to manage the data! That’s very cumbersome. I also wish the printer app work with this app.
I’d love for them to make an app that allows us to manage our photos and screen shots right away as we take the photo or screen capture. I have 1000s of screen shots in a mess even though I try to use photo folders. But they are too small of photos to see to do mass classification. I like this Doc app because u can tag things easily and also see them reasonably well (although I Wish there was a “space less” version that has the images as big as possible so we can see them and peg it with the correct tags when we are doing group classifications.

Was the best, not anymore with 7

I use this app everyday for PDF annotation with my apple pencil. Previously you could have 4 different pens saved with different colors, opacities, and thicknesses. Now you only get one and you have to manually change the settings every time you want to use a different color. The only way around this I can find is if you pay $50 a year to save different writing utensils in the favorites. I am extremely disappointed as I don't have the time to manually change the color and thickness every 30 seconds while I am switching back and forth for work. Also, before with the apple pencil, I could use the pencil once with one of the mark up tools and after that my finger would only scroll. Now each time I switch writing utensils, when I attempt to scroll with my finger, it writes instead of scrolling. Even when selecting the utensil with the pencil, it often requires me to select it several times before it will write. When switching between different lined pdf documents, the lines will often disappear and I will have to quit the app and restart it for the lines to come back. Used to be 5 stars, now down to 1 until they fix these issues. I am really disappointed, this was the most useful app and I loved everything about it, but this update has made me want to find a new app to replace this one.

Developer Response ,

Hi,
Thank you immensely for sharing your feedback in regards to the app's improvement.
I'm glad to inform you that the 4 separate Pen options are back. They are available under the 'Pen's' menu on your toolbar.
Anastasiia

Amazing for iPhone users

I’ve been using this app for a couple of years now and it’s made life genuinely better as an iPhone user. I use it to catalogue all sorts of files; including PDF’s, music, videos, and photos. It’s a fantastic tool for organizing your media library.

I originally downloaded it for use as a music library, to circumvent the constraints of iOS with downloaded music files. In that regard it’s been very useful, however I have run into a couple of issues with music playback. As I’ve seen in several other reviews, I ran into an issue where sometimes a song would skip to the next in the middle of playback; and then it got to the point where some songs would permanently “auto-skip” and therefore became unplayable.

I found my own workaround to this issue by using the VOX app as a sidekick. I download and store all my music files in the Documents app, and then share them with my VOX app for playback purposes. That did solve the issue with the skipping, however this has lead to the discovery of another problem… I have gone through all my previously downloaded music files and edited the metadata to include artist, album, year, etc. I still have no trouble playing these files through VOX, but now they’re ALL unplayable through the Documents app. More importantly, I am unable to share or email them now.

Developers, do you have any suggestions for me here? Why is it that modifying the metadata is making my music files unplayable and unshareable?

Developer Response ,

Hello there, thank you so much for such detailed feedback - could you please drop us a line at rdsupport@readdle.com so that we can investigate your case better? Thanks, Marina

Cannot Permanently Delete Data

I have used the Documents app for some time now, but just recently became aware of the fact that I cannot permanently delete data I have removed from the app via the in app deletion tools. I have done the initial deletion, and then the secondary “permanent” deletion, but the data itself still remains somewhere in the iPad.
Here is an example of what I mean. Recently I needed more space on my iPad. I checked how much storage the Documents app was taking up, noting the total being used was 6.98 gigs. After deleting several hundred megs worth of files (using the two step deletion process), I checked the storage situation again. The total storage being used by the app had increased to 7.05 gigs. (I also previously removed the Documents folder from the iOS Files app.)
In short, I am being robbed of storage by the app. I don’t appreciate being robbed.
Of course I could try and fully delete the app and see if that would solve my woes, but why should I have to? Why does the two step delete function not actually delete the files I want to delete? Uninstalling and reinstalling would mean I would have to move all my information back over and reorganize it as well. Why should I have to do that instead of simply being able to delete my files permanently?

Developer Response ,

UPD. We've fixed this issue, can you please update to the latest version of Documents and let us know if the app size is still calculated incorrectly? Thank you.

Hello Ellis! We are really sorry to hear about this, can you please contact our support team at helpspot@readdle.com so we can troubleshoot the issue? In the meantime, please try restarting the device. This might help as the cache clearing mechanism is also managed by the system. Thanks, Alexandra

Multitool of document apps

I have downloaded this app about a month ago, and during this time I have had no issues with it whatsoever. Obviously with more time I may find a bug or two, but not yet. The app itself has many features, not all of which I have needed to use, but cool ones which I was pleasantly surprised to learn about. This app features a built in VPN, although limited in the free version, is still useful as is, it has a browser within the app, along with all of the expected document managing features like cloud access and whatever it may be. There are for sure some features I don’t even know about. I have dropbox and apple’s files, and neither have as many features as this, I mean, theres only so much improvement you can do to a document app so this app is the same as the other plus more. The only thing that wasn’t optimal for me was during the initial launch where you have example files loaded which simply caused confusion on my part.
I’d recommend this app 5/5

Developer Response ,

Hello, we appreciate your feedback! You'll find even more tips and tricks in the app's Guide: https://apphelp.readdle.com/documents/index.php?pg=kb.book&id=12 Hope you find it useful 🙌.
Daria

It’s a great app but lately...

I’ve been using this app for a little over a year now and there was never really any problems. I use Documents to download all of my music since I can’t use the common app for music on my phone. It’s been working fine until now. It would work fine but after a couple of songs, one song would come up and I would listen to it for around 1 minute, then suddenly it stops and skips over to the next song. It’s not just one specific song but it happens to other songs too. One time it skipped two songs right in the middle. I’ve tried replying the same song and refreshing the page but it still does the same thing. I even went and updated it to the recent version but the issue still appears. It’s really frustrating. Now I use the common app but I can only listen to one artist a time, so when I want to listen to another artist song, I have to stop what I’m doing and search for the artist. Documents is the only app I can use for my music that gives me everything I want without making it complicated. Overall, it’s a good app to use with no fuss.