Dolly Helpers ٤+

I’ve been working with dolly for almost 2 years it’s pretty plain and simple pick up the item take it from point A to point B Dollys pretty fair when it comes to pricing the jobs and when I need help the support is pretty on top of it I’ve yet to have a problem with this company I personally love it unlike some other unmentionable apps that may or may not rhyme with slug I’m happy to work with Dolly in the future I’d hope to see this company push more for contracts with furniture stores ect. It might even help to send some drivers flyers to get the word out a lot of people don’t know about this if you wanted to make it a rewards system for the contractors you could put barcodes on the flyers so you keep tally of who’s braught in the most customers threw personally advertising it seems like a win win

They are all over the place with what they say, none of them are on the same accord. And they speak EXTREMELY fast with heavy Indian accents it’s so hard to understand them. They listed a dolly through the Instawork app, I took it, but then changed my mind and deleted my Instawork account. Well since I’m already signed up with dolly they still penalized me for it through the dolly app when the Instawork app mentioned nothing about it being for dolly. And even in the Dolly app it says I have one last minute cancel from November yet they still claim I have 2 in the last 90 days when the app/my profile clearly states one. I showed them all the proof, they still refuse to try to find a resolution. Every rep I’ve talked to is extremely condescending, rude, unprofessional, and hard to explain. But then again being in a 3rd world country I don’t expect them to care about delivering quality service when what they charged me for cancelling last minute is probably what they make in a day

Had some trouble getting the app send out jobs /bids.
Did one job today work 80% myself &the other 20% he showed up to finish job today!
Helper showed up today about 30 mins late. Moved everything in the rooms upstair but a dresser with id rolled to the back door steps He was nice guy got last but done in no time then option to pay was not equal. Should been 80%myself work done & 20% to helper who was good just not there waited to finish. Not saw but believe was one tip. In app. Honestly is
Definite Room for some Improvements
then. 4**** Can get job # if like? Looking fwrd to more work fill gap for scheduling like heads up planing app has great potential for some improvement load pics measurements for better customer services few thoughts on Constructive criticism Happy holidays & My thanks.!