I have used the dominos app for years now to order all kinds of food. Firstly, the rewards system is pretty balanced and has very solid rewards (say you order pizza 4x a month, the rewards system would let you essentially get a free monthly medium pizza; pretty great deal!). Secondly, the app is very user friendly and efficient. And finally, I wanted to add a recent experience I had that really impressed me. I ordered an oven baked sandwich and cinnamon twists from Dominos, which I have done plenty before and the food is always great. However this time the cinnamon twists were oddly small, dried out, and barely had any cinnamon sugar on them. It was disappointing for sure, but thats where Dominos impressed me. I reported an issue with my order and briefly described the issue, and rather than getting a big run around to get a partial refund or store credit, they resolved my issue on the spot; they provided 60 points in rewards for me to use within 90 days! Which gave me the ability to select a FREE reward from a good selection of items. I got a free pizza with the reward which definitely made me forget about the cinnamon twist issue. I tipped a little extra and got some bread bites just to show my thanks as the customer receiving very solid support over an issue with my previous order. Overall, I highly recommend this app; and Dominos in general for big pizza kitchen food lovers!

Being able to look at the menu and order online makes things so much easier. I babysit 3 kids at a time and when I order pizza it’s hard to pay attention to them or for whoever I talk to on the phone hear me. The app itself is organized and shows prices and coupons while you look through the menu. The food is also very good if you are one that gets full quickly. There is a huge selection of food to choose from and there is always a good coupon to use (my favorite is the 5.99 deal because the kids can get a pizza with 2 toppings they want. And then I can get either brownies for them or if I want a sandwich or salad instead of pizza I can get them- and it’s a short price considered what I could pay at other pizza places). Another thing that is beneficial is how I don’t have to stand by the door guessing the time they will be here. Instead they let me know when they left the store and the store is 10 min away so I know they will be here within 15 min. So I’ll stay by the door for like 5 min instead of the whole 25-30 minutes. The app is very beneficial and helpful. So I def recommend this app, especially for my friends at a party or when babysitting

Don’t get me wrong, I order pizza from this Domino’s app all of the time for my family sometimes on the weekends. Pizza never disappoints! And I never had problems with this app until recently though. Every time I enter the app, it always wants me to re-login. Which I thought that is why I have this app so I wouldn’t have to do that over and over again. Like I said, this wasn’t an occurring problem until now. Also I have had some problems where I had to completely restart my order because of the app not cooperating, right. For example I’m getting my order ready and then out of nowhere it will pop up with a message on my screen saying something like “This is embarrassing we can’t enroll you right now!” whatever that’s supposed to mean because I’m already signed in.. Even after it says something like that, I will go to doublecheck to make sure I am signed in. But to me that’s just weird, because why would that just pop up out of nowhere while I’m in the middle of making my order? I thought I should throw this out there because all of these reasons are an inconvenience to trying to make an order on time. it’s kind of like a game of roulette like “is this app going to work today or is it not going to work and take up too much time?” Thank you for reading.

I have been impressed by the low cost, ordering ease, speed of delivery & quality of pizza, even gluten-free option, and the ease of ordering using the app. Not the pizza I used to know but so much better especially considering the price and low cost delivery compared to other franchises & restaurants. I only wish Domino’s would ease up on obviously challenged store owners trying to meet the brand name’s guarantees almost impossible to deliver in the time promised especially in a large congested city like ours. Getting notifications that our order has been delivered, when not yet true, in order to satisfy brand name agenda’s & quality measures, does not serve the many possible customers in a large city at the prices allowed for the store owners, especially when adding staffing problems in our country to the ‘mix’. Ease off of the owners allowing them to serve their customers truthfully as best they can in this economy & US employee market! I am thankful for an affordable pizza option to the almost $30 (&higher cost) of ordering elsewhere taking longer delivery times preventing me from enjoying pizza unless i can pickup.