Doxie 4+

This app is a toy, albeit a good one

I process a lot of files, and ive been using Doxie scanners for a decade; not the company and the hardware have served me very well. I just upgraded to the wireless, model, and gave this app a trial to see how it stacks up against the Mac app.

I wasnt very happy with it; what it does, it does well- the setup was easy, the operation straightforward, and… yeah. What it does, it does well.

It doesn’t do OCR natively- this is an odd miss, but i can do this elsewhere on the iPad. It doesn’t do batch export: for downloading, prepping and sending out individual files it’s boss, but its no good for doing large file batches. Imported files are not accessible in Files, which would be a simple and useful trick- but Doxie has their own cloud service.

Its good for what it does, and i cant ding them for aspirations. I was hoping for better though.

Developer Response ,

Hi from Doxie Customer Care! Thank you so much for sharing your thoughts – feedback always helps us improve our software/app. We'll make sure to pass your feedback along to our developers to see how they make some small tweaks to improve the customer experience. Lastly, if you would like to share more feedback or need any help, please don't hesitate to reach out to hello@getdoxie.com.

Very useful portable scanner with one issue in the app.

As a teacher, I find this device very useful in my work. Sleek, light and quick, this scanner is easily one of my best purchases.

The app is very easy to use and has a great UI/UX.

The one thing I would like to see in the app is the ability to export multiple scans at one without stapling them together. I really don’t understand why the app has this stapling limitation, would like an explanation from the developer in layman’s terms if possible.

Very responsive

After I posted my review, I was contacted by the development team. They worked with me to find the bug and fix it in their software. Still a little disappointed in some things, but they're definitely making an effort. Bravo!

Developer Response ,

Hi there,

I'm so sorry for the trouble here. This is a known issue and it's linked with how your iOS device is set up. To fix it, simply access General>Accessibility>Increase Contrast and turn off Darken Colors. Then try accessing Doxie's app once again, and the task bar should be available at all times.
I hope this helps. Anything else, please contact us at help@getdoxie.com.
Best,
Doxie Customer Care
hello@getdoxie.com