Dragon Anywhere 12+

Great until it’s not!!!! Fix your glitches then 5*****

It crashes then it won’t work!!!!

Updated review: Originally have this a 1 and now I’m changing to a 3 because this app is great but glitchy! It does crash because I spoke to another user and his crashes at times too but he loves it like I do so we just bear with it. The other issue is technical support is not 24 hours and there was a lady who was a little rude but when I called initially but oh well... I will say If you can get in touch with tech support they will help you although kinda abrupt and rude... So back to the app... First I had an issue with it being frozen. So I tried to turn my phone off, turn it back on, and then go back into the app no dice. Then I tried uninstall and then reinstall and just my dumb luck I forgot my password so I tried to reset my password but it wouldn’t send me the link instead I got a message on my screen that said “Please try again we are unable to contact the server please try again later” which would not go away!!! It stayed like that for several hours. I had to wait until customer service opened up at 8am to get in touch with tech support. I hate to complain because, As I said before they helped me and I do really like the accuracy of dragon anywhere just need to iron out the kinks...

Developer Response ,

We're very sorry to hear about your experience, and our goal is to provide exceptional service. Your feedback has been noted, and if you have any additional concerns, please contact our Dragon Anywhere Technical Support team at 770-702-6014.

We are glad to hear your feedback regarding our speech recognition accuracy. Thank you for your continued support.

READ THIS for iPhone 7+ with iOS 10.3.3 thru 11.0.1

This app is absolutely fantastic! But there are some problems with subscribing from within the app downloaded from the App Store for the iPhone. This review applies to an iPhone 7+ running iOS 10.3.3 through 11.0 .1. I have no way of knowing whether this review is valid on any other iPhones or versions of IOS. If you download this app and press the Subscribe button, and subscribe from within the app, you will never get the app to work. This applies to iOS 10.3.3 through 11.0 .1. You must first set up your account at the Nuance website. And then download the app. I did it the wrong way during the last week of September 2017, and I wasted a great deal of time with the Nuance tech support and also Apple tech support. There is simply no other way to do it then first purchasing the trial from the Nuance website, or skip the trial and purchase the subscription right away, otherwise your life will be filled with incredible time wasting headaches and hassles. Besides that, this app is absolutely fantastic! Incidentally, there is no difference in price. But purchasing the subscription from Nuance offers the option of a yearly subscription that gives you 12 months for the price of 10.

It really deserves more than two stars but...

I had a subscription to this app two years ago. It had a very good transcription rate... between 80% to 90%. It was that good. I’ve canceled the subscription because I ended up not using it during the editing part of my work. Then my wrists started acting up, and thought this would be the next best thing to continue working.
I re-subscribed to Dragon Anywhere back in November 16, 2020, and am writing this review on November 26, 2020. Ten days into my subscription and I have not been able to get into the app. I have been in touch with both Apple and Nuance to address this issue, downloaded, deleted and re-downloaded the app at least five times. Canceled my subscription and attempted at resubscribing, not to mention having a two hour phone call with Nuance and Apple’s customer service... still, couldn’t log in. I changed my password, tried restoring a subscription... same thing. When it works, this app is phenomenal. You can train it, and it requires minimal editing in terms of punctuations. So, if you’re one of the lucky ones who got it to work, well done you. They also have excellent customer service, courteous and you can tell that they try to do their best to help. It is regrettably too glitchy for the five-star rating the app deserves.