DrivePro Body 4+

Live view

Body camera is perfect size. Video quality is great my only issue is connecting my phone and camera for live view.

Developer Response ,

Thank you for your feedback.

We apologize for the problem you encountered, please reinstall DrivePro application on your smartphone.

You may also check the "HELP" page.
Android: https://help.transcendcloud.com/DrivePro/Android/EN/
iOS: https://help.transcendcloud.com/DrivePro/iOS/EN/

You may also contact us for immediate technical support.
Service mail: techsupport-tw@transcend-info.com

Useful Device, Horrible Reliability

I purchased the DrivePro Body 30, and other than being unable to change the time settings, I have run into very few issues. I thought it worked fine as the storage space slowly filled up. If you need something reliable though, DO NOT PURCHASE THIS COMPANY’S PRODUCTS.

THEY WILL FAIL YOU WHEN IT MATTERS MOST

Once your storage is full, you no longer own a bodycam. You own a brick. And you have lost access to the videos on the device.

You can only get the videos off the device by connecting through the app on your phone via Bluetooth. Until the storage is full, you can access your videos, download them, and delete them from your bodycam. However, if the storage fills up, then you can no longer access them. Instead, when you connect the device to the app, a pop-up will tell you the DrivePro Body will shut down automatically as the storage is full, and you cannot do anything except press okay.

If you still want to purchase this product instead of a competitor’s, be forewarned, stay on top of monitoring the storage, OR YOU WILL LOSE ACCESS TO YOUR DEVICE AND ANY VIDEOS NOT ALREADY SAVED OFF OF IT.

IT WILL NOT ALLOW YOU TO UPDATE THE DEVICE’S SOFTWARE ONCE YOUR STORAGE IS FULL EITHER, SO BEWARE, YOUR DEVICE IS USELESS AS SOON AS IT’S FULL.

Good but could be better

As far as body cams for any sort of duty work go this is about as good as it gets unless you have access to axxon body cams. the app could definitely use some work though I have trouble consistently linking the Wi-Fi from the device to my phone and viewing the library of videos that’s my only complaint other than that great device great camera and sound quality

Developer Response ,

Thank you for your feedback.

We apologize for the problem you encountered, we would suggest you run the "Erase/Reset" with DrivePro Body Toolbox on your DrivePro Body camera and then check the situation on your smart phone again.
https://www.transcend-info.com/Support/FAQ-1212

In addition, please also reinstall DrivePro Body application on your smartphone.

You may contact us for immediate technical support.
Service mail: techsupport-tw@transcend-info.com