DSB app. A part of your journey. Tickets, cards and traffic information.
In DSB app you can buy tickets and commuter cards and see current traffic information and overview of departures.
You can buy tickets, make seat reservation and buy commutercards incl. commuter seat reservation. You can also buy DSB Orange and DSB Orange Fri tickets when available. If you have a refundable ticket this can be refunded in the app following the refund rules for the ticket.
You can buy, renew and refund commuter cards and have your youth card delivered in the app if it is created by DSB.
You can buy tickets in the app as a guest or create a DSB Plus profile and get access to more products and services, including the possibility to move tickets and cards that are not yet valid. As a guest you must be aware that if you want a receipt, then you must enter your e-mail address after the purchase.
If you experience errors with the use of the DSB tickets and cards, please contact:
DSB Customer Service
70 13 14 15
Open every day at 7AM-8PM
- It's now possible to sign up for Travel Time Guarantee for Commuter card or Youth Card
- If you're already signed up for the above service, you will also be able to see this status directly on your Commuter card or Youth Card.
- Commuter seat tickets which you would previously find in the big sales flow under "Single", can now be accessed through its own sales-flow located on the "Buy" tab
- The journey overview is now updated continuously, so you always have the latest data available for your journey
- Your journey overview will now be transferred with your ticket, if you transfer your ticket to a new phone
Ratings and Reviews
We were finally able to successfully buy our tickets after multiple glitches and considerable time spent with our bank and DSB representatives. Once the system errors were fixed it was easy. Hopefully in the future the bugs will be worked out.
Developer Response ,
Thank you for your review of the DSB App as well as the great five stars you have sent our way. We appreciate them and are happy with them. Your input helps us to continually improve the app.
Garbage compared to the old app
Has only a fraction of the features of the old app. Can no longer see an overview of track information, outages, and planned updates for the DSB commuter and intercity networks. Can no longer find see a list of the next departures or arrivals at individual stations (only full trips). Filtering out bus stops is finicky at best, usually not working at all (the hidden preference “only trains” does nothing) searching for stations gives a list of bus stops first.
On the journey tab, there is always the error “an error occurred while fetching the departures of this station” for nearby stations.
When trying to do a search, the resulting message is always “your search did not result in any matches.”
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Search History
- Usage Data
- Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- 51.6 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Age Rating
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